The Cooper
Restaurant General Manager, The Crossing - The Cooper
The Cooper, Tulsa, Oklahoma, United States, 74145
* Oversees and leads the day-to-day operation of the restaurant.* Writes the weekly staff schedule. Schedules labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed, and that labor cost objectives are met.* Maintains a consistent level of business for the restaurant, ensuring that its budgeted targets are met.* Identifies and manages all aspects pertinent to providing guests with the atmosphere standard set by management upon opening (lighting, music volume, crowd density, etc.)* Conducts pre-shift meetings, keeping staff informed about developments in the restaurant, the industry, and the future.
Pre-shift notes must be printed and distributed to all staff.* Maintains daily management notes to establish guidelines for service and restaurant operations into the future.* Organizes and leads staff training classes and food & wine seminars. Demonstrates a commitment to making all the current staff and management better.* Supervises all colleagues before, during, and post dining room service.* Oversees the host area to ensure that the guest experience at the door meets restaurant standards and that guests are greeted warmly and with hospitality.* Ensures continuous improvement in quality of service, operational effectiveness, and colleague retention and satisfaction.* Supervises guest/hourly colleague interaction during service hours.* Supports the trainers, leads, hosts, and floor staff in pre-opening responsibilities.* Supports the service team in all aspects of dining room service.* 8-10 years of service experience, preferably in a fine dining environment and/or luxury hospitality.* Excellent communication and organization skills. Ability to interact professionally and diplomatically
with a variety of business partners, guests, colleagues, and direct reports.* Fluency in Microsoft Office Suite: Word, Excel, PowerPoint.* Prior experience with accounting software, POS systems, and payroll/HRIS systems.* Ability to read and interpret general business documents.* Ability to effectively present information and respond to questions from managers, guests, and BHC Executives.* Must have savvy business acumen, clear communication, critical thinking skills, and be an agile learner.Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in TouchWe’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch. #J-18808-Ljbffr
Pre-shift notes must be printed and distributed to all staff.* Maintains daily management notes to establish guidelines for service and restaurant operations into the future.* Organizes and leads staff training classes and food & wine seminars. Demonstrates a commitment to making all the current staff and management better.* Supervises all colleagues before, during, and post dining room service.* Oversees the host area to ensure that the guest experience at the door meets restaurant standards and that guests are greeted warmly and with hospitality.* Ensures continuous improvement in quality of service, operational effectiveness, and colleague retention and satisfaction.* Supervises guest/hourly colleague interaction during service hours.* Supports the trainers, leads, hosts, and floor staff in pre-opening responsibilities.* Supports the service team in all aspects of dining room service.* 8-10 years of service experience, preferably in a fine dining environment and/or luxury hospitality.* Excellent communication and organization skills. Ability to interact professionally and diplomatically
with a variety of business partners, guests, colleagues, and direct reports.* Fluency in Microsoft Office Suite: Word, Excel, PowerPoint.* Prior experience with accounting software, POS systems, and payroll/HRIS systems.* Ability to read and interpret general business documents.* Ability to effectively present information and respond to questions from managers, guests, and BHC Executives.* Must have savvy business acumen, clear communication, critical thinking skills, and be an agile learner.Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper. Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in TouchWe’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch. #J-18808-Ljbffr