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Zebra Technologies

GTM Operational Excellence Program Manager

Zebra Technologies, Holtsville, New York, us, 00501

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Remote Work: Hybrid

Overview At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day at Zebra.

The GTM Operational Excellence Program Manager will be responsible for defining and driving channel-related programs, optimizing supply chain and operational processes, and leading strategic pricing initiatives. This role requires identifying areas for improvement, developing and implementing process enhancements, and ensuring the seamless execution of programs to boost efficiency and support our business goals. This includes creating detailed project plans, managing timelines, and reporting on progress to leadership.

Location:

Role is required to be onsite in Holtsville, NY office or Lincolnshire, IL office (Hybrid – Minimum of 3 days in the office per week).

Responsibilities

Will be responsible for the execution of multiple large scope projects

Programs will be complex in nature with cross-functional teams in multiple locations

Uses and makes improvement recommendations to established tools, approaches/methodologies, and templates to guide and document the plan and communicate it to the team

Functional Leadership Program Management teams.

May mentor and advise junior Program Managers

Responsible for all aspects of program planning and execution fully autonomously

Organizes cross-functional activities, ensuring program completion, i.e., product on schedule and within budget constraints.

Owns regular meeting coordination, facilitation, and documentation of progress

Proactively identifies cross-functional impacts of decisions, project plans, and execution

Balances of scope, schedule, and budget considerations to adjust the project w/minimal impact to the business. Understands the business objectives of the business unit and program

Assumes self and indirect project team’s accountability for program success against the objectives

Gathers status updates from the project team and interprets inputs from the team to assemble a consolidated view of status

Provides regular status updates to senior management as directed

Owns ensuring alignment from key leaders of milestone achievement before moving the program forward

Prepare and influentially present status updates and other deliverables to senior level audiences

Prepare and influentially present status updates and other deliverables to senior level audiences

Independently engages additional resources as needed to address obstacles/delays

Proactively provides recommendations for issue resolution. Adjusts the plan as delays/obstacles are experienced

Establishes operational objectives and delegates assignments to achieve business results

Demonstrates advanced knowledge of all PM techniques. Utilizes PM tools & techniques in scheduling & staffing plans with an understanding of task duration and dependencies.

Develops comprehensive risk management plans

Demonstrates advanced knowledge of development processes and product launch scope and activities

Demonstrates ability to navigate complex problems and overcome ambiguity with limited manager oversight

Identify, recommend, and implement process improvements

Required Qualifications

Bachelor's degree required.

12+ years of experience including experience leading teams.

Strong full life cycle Program Management experience with strong communication skills up to the ELT level.

Go market customer experience - Customer facing experience.

Distribution experience.

Channel Sales experience.

Preferred Qualifications

Master's degree preferred.

Advanced expertise working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges, expert in risk management practices.

Strong strategic leadership and analytical skills.

Excellent written and oral communication skills.

Solid critical thinking and questioning skills.

Experience leading large cross-functional teams.

Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation. Able to drive definition and creation of solutions from skeleton use cases.

Experienced team builder, great at collaboration and managing resources; proven interpersonal skills.

Location:

Role is required to be onsite in Holtsville, NY office or Lincolnshire, IL office (Hybrid – Minimum of 3 days in the office per week).

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary USD 120,400.00 - USD 180,600.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

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