Weee!, Inc.
Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.
Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Landover, MD
About the role As a warehouse IT specialist, you will be accountable for helping us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops and laptops, and robotic automation picking and packing systems. A successful candidate should have some experience in IT project coordination, a solid technical background, and good organizational, analytical, and learning abilities.
Responsibilities
Set up and maintain IT infrastructure, such as WAN/LAN networks, WiFi Access Points, MDF/IDF, video conference, security cameras, warehouse badge/alarm systems, etc.
Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi‑Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems.
Maintain all IT equipment and automation systems in good working condition.
Install, configure, and troubleshoot desktop/PC operating system, hardware, software and apps, video conference, printer, etc., and support employee onboarding/offboarding.
Manage IT equipment inventory, IT assets, and user access privileges.
Build and maintain warehouse robotic automation picking and packing systems related to IT servers, storage, and applications if needed.
Analyze error reports and system alerts to identify robots, charging stations, and other equipment.
Troubleshoot network and client endpoint issues, including packet captures and analysis.
Track the health and performance of robotic systems over time by maintaining detailed records of maintenance activities, error logs, and performance metrics.
Write SOP user manual documents and provide IT training to end users.
Create and follow change control and incident management processes and procedures.
Collaborate with cross‑functional teams to implement solutions and projects.
Other projects or tasks assigned by the warehouse Operations Manager/Director.
Qualifications
3+ years of relevant work experience in IT support.
Excellent network skills, such as managing IT server room network switch/firewall.
Experienced computer troubleshooting skills (Windows 10, Mac OS & Linux OS).
Possess good analytical, troubleshooting, and problem‑solving skills.
Well‑known security camera system & badge system.
Robot packing and picking automation system maintenance experience is a plus.
Nimble and patient with good communication skills.
Warehouse‑related IT support experience is preferred.
Work Schedule
Flexible work schedule, including the ability to work evening shifts and weekends.
Company Benefits
Comprehensive health insurance package, including medical, dental, and vision
401(k)
Equity and bonus
Vacation and sick, holiday time
Monthly mobile stipend
Monthly WEE! Points credit
Compensation Range
The U.S. base salary range for this full‑time position is $63,000–74,000
This role may be eligible for discretionary bonuses, incentives, and benefits
Salary is determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all U.S. locations. Within the range, individual pay is determined by multiple factors like job‑related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in U.S. role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal‑opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please e‑mail us at
applicantaccommodation@sayweee.com .
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Weee! Inc’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification of Disability Form CC‑305, Page 1 of 1, OMB Control Number 1250‑0005, Expiry 04/30/2026.
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at
www.dol.gov/ofccp .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.
This role is onsite 5 days a week in Landover, MD
About the role As a warehouse IT specialist, you will be accountable for helping us maintain networks, security camera systems, badge systems, alarm systems, printers, desktops and laptops, and robotic automation picking and packing systems. A successful candidate should have some experience in IT project coordination, a solid technical background, and good organizational, analytical, and learning abilities.
Responsibilities
Set up and maintain IT infrastructure, such as WAN/LAN networks, WiFi Access Points, MDF/IDF, video conference, security cameras, warehouse badge/alarm systems, etc.
Provide daily IT support for warehouse operations, including network, desktop/server, barcode and Wi‑Fi printer, scanner, touch screen, PDA, UPS, other IT equipment, and warehouse management systems.
Maintain all IT equipment and automation systems in good working condition.
Install, configure, and troubleshoot desktop/PC operating system, hardware, software and apps, video conference, printer, etc., and support employee onboarding/offboarding.
Manage IT equipment inventory, IT assets, and user access privileges.
Build and maintain warehouse robotic automation picking and packing systems related to IT servers, storage, and applications if needed.
Analyze error reports and system alerts to identify robots, charging stations, and other equipment.
Troubleshoot network and client endpoint issues, including packet captures and analysis.
Track the health and performance of robotic systems over time by maintaining detailed records of maintenance activities, error logs, and performance metrics.
Write SOP user manual documents and provide IT training to end users.
Create and follow change control and incident management processes and procedures.
Collaborate with cross‑functional teams to implement solutions and projects.
Other projects or tasks assigned by the warehouse Operations Manager/Director.
Qualifications
3+ years of relevant work experience in IT support.
Excellent network skills, such as managing IT server room network switch/firewall.
Experienced computer troubleshooting skills (Windows 10, Mac OS & Linux OS).
Possess good analytical, troubleshooting, and problem‑solving skills.
Well‑known security camera system & badge system.
Robot packing and picking automation system maintenance experience is a plus.
Nimble and patient with good communication skills.
Warehouse‑related IT support experience is preferred.
Work Schedule
Flexible work schedule, including the ability to work evening shifts and weekends.
Company Benefits
Comprehensive health insurance package, including medical, dental, and vision
401(k)
Equity and bonus
Vacation and sick, holiday time
Monthly mobile stipend
Monthly WEE! Points credit
Compensation Range
The U.S. base salary range for this full‑time position is $63,000–74,000
This role may be eligible for discretionary bonuses, incentives, and benefits
Salary is determined by role, level, and location
The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all U.S. locations. Within the range, individual pay is determined by multiple factors like job‑related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.
Please note that the compensation details listed in U.S. role postings reflect the base salary only, and do not include any variable compensation elements.
Weee! is an equal‑opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please e‑mail us at
applicantaccommodation@sayweee.com .
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Weee! Inc’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification of Disability Form CC‑305, Page 1 of 1, OMB Control Number 1250‑0005, Expiry 04/30/2026.
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at
www.dol.gov/ofccp .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr