Astor & Sanders
Tier 2 Support Specialist
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist for a full‑time onsite position based in the Reston, VA area. Roles and Responsibilities
Provide hardware and software support for Windows desktops and laptops Configure, test and install printers, scanners, and network copiers/printers Use computer images to install and configure laptops and PCs Ensure latest approved BIOS and patches are applied to PCs and laptops Support users with file shares and permissions issues Track, log and report each service request Perform additional duties as assigned Requirements
2+ years of Windows Support experience 6‑month experience with a vocational technical school certificate (CompTIA A+ or Apple support) is preferred Excellent problem‑solving skills Strong knowledge of Windows operating systems Working knowledge of Microsoft Office Suite Excellent documentation, collaborative and communication skills, both written and verbal Benefits
Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health Coverage Retirement Savings Plan Pre‑Tax Benefit Programs Wellness and Work‑Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Seniority level
Associate Employment type
Full‑time Job function
Information Technology Industries
Technology, Information and Internet
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Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist for a full‑time onsite position based in the Reston, VA area. Roles and Responsibilities
Provide hardware and software support for Windows desktops and laptops Configure, test and install printers, scanners, and network copiers/printers Use computer images to install and configure laptops and PCs Ensure latest approved BIOS and patches are applied to PCs and laptops Support users with file shares and permissions issues Track, log and report each service request Perform additional duties as assigned Requirements
2+ years of Windows Support experience 6‑month experience with a vocational technical school certificate (CompTIA A+ or Apple support) is preferred Excellent problem‑solving skills Strong knowledge of Windows operating systems Working knowledge of Microsoft Office Suite Excellent documentation, collaborative and communication skills, both written and verbal Benefits
Generous Paid Time Off (PTO) and all Federal Holidays off Comprehensive Health Coverage Retirement Savings Plan Pre‑Tax Benefit Programs Wellness and Work‑Life Support Professional Development Performance and Referral Bonuses Life and Disability Insurance Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Seniority level
Associate Employment type
Full‑time Job function
Information Technology Industries
Technology, Information and Internet
#J-18808-Ljbffr