Crown Castle
Associate Field Operations Technician
Join Crown Castle as a Technician responsible for installing, testing and maintaining high‑speed fiber optic transmission equipment and small‑cell networks.
Position Summary Crown Castle is the nation’s largest provider of shared communications infrastructure. The Technician works in the Network Operations Organization and is charged with circuit delivery, reactive maintenance and preventative maintenance tasks.
Responsibilities
Ensure safety of yourself, team, customers and the public.
Respond to network outages, impairments and emergencies in the assigned area.
Complete required preventative maintenance inspections to Crown Castle standards.
Install, turn‑up, test and provision SONET, DWDM and Ethernet equipment in an optical fiber network with minimal supervision.
Operate fiber optic, SONET/Ethernet test equipment such as OTDR, optical power meter, optical fiber identifier, multimeter and DC plant tester with minimal supervision.
Operate RF and small‑cell test equipment such as antenna/PIM analyzer, RF power meter, spectrum analyzer, signal generator and fusion splicer with minimal supervision.
Analyze and troubleshoot issues while assisting the NOC and customers.
Perform site surveys and quality reviews of remote locations to meet company standards.
Perform hardware and software updates and/or changes to remote site equipment as necessary.
Operate PC or similar devices to access network nodes, CPE devices and small‑cell network elements for assigned administrative tasks.
Work efficiently and effectively with cross‑functional departments and peers.
Maintain compliance with all Crown Castle policies and procedures.
Participate in on‑call rotation schedule for nights and weekends.
Follow safe work practices and uphold integrity and quality.
Education & Certifications
High school diploma or equivalent required.
Associate or two‑year technical degree strongly preferred.
Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred.
Valid state driver’s license with a non‑negligent driving record required.
Expectations
Safely drive and operate a Crown Castle boom truck in the public right of way.
Communicate verbally and in writing clearly and concisely.
Use web‑based ticketing and network monitoring systems.
Work independently with minimal guidance and manage time efficiently.
Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory.
Experience / Minimum Requirements
Experience with RF, Ethernet, SONET, Video or fiber optic testing.
Technical knowledge of fiber, coax and low‑voltage troubleshooting.
Successfully completed technical training program for RF or telecommunications.
Compensation Hourly range: $24.18 – $33.22 per hour. Additional incentive compensation opportunities, equity incentives, medical, dental, vision, basic life insurance, 401(k) plan, 18 days paid time off and 12 paid holidays.
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Position Summary Crown Castle is the nation’s largest provider of shared communications infrastructure. The Technician works in the Network Operations Organization and is charged with circuit delivery, reactive maintenance and preventative maintenance tasks.
Responsibilities
Ensure safety of yourself, team, customers and the public.
Respond to network outages, impairments and emergencies in the assigned area.
Complete required preventative maintenance inspections to Crown Castle standards.
Install, turn‑up, test and provision SONET, DWDM and Ethernet equipment in an optical fiber network with minimal supervision.
Operate fiber optic, SONET/Ethernet test equipment such as OTDR, optical power meter, optical fiber identifier, multimeter and DC plant tester with minimal supervision.
Operate RF and small‑cell test equipment such as antenna/PIM analyzer, RF power meter, spectrum analyzer, signal generator and fusion splicer with minimal supervision.
Analyze and troubleshoot issues while assisting the NOC and customers.
Perform site surveys and quality reviews of remote locations to meet company standards.
Perform hardware and software updates and/or changes to remote site equipment as necessary.
Operate PC or similar devices to access network nodes, CPE devices and small‑cell network elements for assigned administrative tasks.
Work efficiently and effectively with cross‑functional departments and peers.
Maintain compliance with all Crown Castle policies and procedures.
Participate in on‑call rotation schedule for nights and weekends.
Follow safe work practices and uphold integrity and quality.
Education & Certifications
High school diploma or equivalent required.
Associate or two‑year technical degree strongly preferred.
Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred.
Valid state driver’s license with a non‑negligent driving record required.
Expectations
Safely drive and operate a Crown Castle boom truck in the public right of way.
Communicate verbally and in writing clearly and concisely.
Use web‑based ticketing and network monitoring systems.
Work independently with minimal guidance and manage time efficiently.
Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory.
Experience / Minimum Requirements
Experience with RF, Ethernet, SONET, Video or fiber optic testing.
Technical knowledge of fiber, coax and low‑voltage troubleshooting.
Successfully completed technical training program for RF or telecommunications.
Compensation Hourly range: $24.18 – $33.22 per hour. Additional incentive compensation opportunities, equity incentives, medical, dental, vision, basic life insurance, 401(k) plan, 18 days paid time off and 12 paid holidays.
#J-18808-Ljbffr