GLOVIS America, Inc.
About GLOVIS America
GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Manager – East Coast SCM Team 1 (HOT) is responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will take initiative to develop new business models and routes to meet our customers' expectations.
Responsibilities
Manage and coordinate operations of shipments
Make sure to deliver all trucks and shipments to the customers on time
Maintain all operations keen to customer satisfaction by providing problem‑solving resources
Solve any operational issues
Supervise and assist team members
Interface and co‑work with other departments to bring about the best synergy for customer satisfaction
Plan, oversee, and coordinate day‑to‑day activities to improve effectiveness, productivity and performance
Customer service, client management to increase service satisfaction level
Set up, develop, implement, and review operational policies & procedures
Set up accounts and system for Mobis and new customers
Establish a working relationship and negotiate with transportation and service providers
Analyze data to assess performance and implement improvements on any identified process gaps
Help develop standard operational procedure (SOP) for East Coast SCM team
Track and input all delivered data into the systems
Manage all related operations in a cost‑effective manner
Track costs and expenses, logistics service level (delivery time, damages, etc.), KPIs, contracts and agreements, cost savings and overall improvement
Manage and monitor demurrage, detention and any additional charges
Resolve complicated accounting issues and assist team members
Maintain a system of controls over accounting transactions, backup, and support Logistics Analyst & team member responsibilities
Implement recommendations to improve team operations
Provide excellent logistics solutions
Support for all administrative tasks from management as needed
Provide reports and information to internal customers (Operations, Accounting and others) as needed
Support special projects requested by customers and internal management
All other duties as assigned
Compensation Range $94,000 – $105,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&DD as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills – Required
Excellent interpersonal skills – Required
Proficient PC skills – Word, Excel, PowerPoint, Outlook, and database management systems – Required
Organized and strong attention to detail – Required
Ability to work well under pressure and efficiently prioritize tasks – Required
Bilingual Korean – Preferred
Education & Experience
Bachelor's Degree – Required
7 – 10 years of experience in Logistics, SCM, or Business Administration – Required
8 – 13 years of experience in Logistics, SCM, or Business Administration – Preferred
1 – 3 years of supervisory experience – Required
4 – 7 years of supervisory experience – Preferred
Physical Requirements
Ability to sit in front of a desk and/or computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of both domestic and international travel – 5%
Stand/walk
Carry/lift up to 15 pounds
Working and Environmental Conditions
Typical office environment with low‑level noise exposure
This position will be located in the Duluth, GA office
Communication with employees and field partners will be primarily conducted via phone and email
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Truck Transportation
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Summary The Manager – East Coast SCM Team 1 (HOT) is responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will take initiative to develop new business models and routes to meet our customers' expectations.
Responsibilities
Manage and coordinate operations of shipments
Make sure to deliver all trucks and shipments to the customers on time
Maintain all operations keen to customer satisfaction by providing problem‑solving resources
Solve any operational issues
Supervise and assist team members
Interface and co‑work with other departments to bring about the best synergy for customer satisfaction
Plan, oversee, and coordinate day‑to‑day activities to improve effectiveness, productivity and performance
Customer service, client management to increase service satisfaction level
Set up, develop, implement, and review operational policies & procedures
Set up accounts and system for Mobis and new customers
Establish a working relationship and negotiate with transportation and service providers
Analyze data to assess performance and implement improvements on any identified process gaps
Help develop standard operational procedure (SOP) for East Coast SCM team
Track and input all delivered data into the systems
Manage all related operations in a cost‑effective manner
Track costs and expenses, logistics service level (delivery time, damages, etc.), KPIs, contracts and agreements, cost savings and overall improvement
Manage and monitor demurrage, detention and any additional charges
Resolve complicated accounting issues and assist team members
Maintain a system of controls over accounting transactions, backup, and support Logistics Analyst & team member responsibilities
Implement recommendations to improve team operations
Provide excellent logistics solutions
Support for all administrative tasks from management as needed
Provide reports and information to internal customers (Operations, Accounting and others) as needed
Support special projects requested by customers and internal management
All other duties as assigned
Compensation Range $94,000 – $105,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&DD as well as Short‑Term & Long‑Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills – Required
Excellent interpersonal skills – Required
Proficient PC skills – Word, Excel, PowerPoint, Outlook, and database management systems – Required
Organized and strong attention to detail – Required
Ability to work well under pressure and efficiently prioritize tasks – Required
Bilingual Korean – Preferred
Education & Experience
Bachelor's Degree – Required
7 – 10 years of experience in Logistics, SCM, or Business Administration – Required
8 – 13 years of experience in Logistics, SCM, or Business Administration – Preferred
1 – 3 years of supervisory experience – Required
4 – 7 years of supervisory experience – Preferred
Physical Requirements
Ability to sit in front of a desk and/or computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of both domestic and international travel – 5%
Stand/walk
Carry/lift up to 15 pounds
Working and Environmental Conditions
Typical office environment with low‑level noise exposure
This position will be located in the Duluth, GA office
Communication with employees and field partners will be primarily conducted via phone and email
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Truck Transportation
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