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Jersey Mike's Subs

Shift Leader

Jersey Mike's Subs, Aurora, Illinois, United States, 60505

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Jersey Mike's Subs Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is one of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's: A Sub Above". Jersey Mikes is committed to providing our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service.

We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, team players who take pride in what they do and who they are. At the end of the day they are focused on executing great customer service with a great big smile! If you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team!

Responsibilities

Coach the staff to deliver amazing customer service

Produce high‑quality food

Deliver the Jersey Mike's experience

Handle cash

Follow the Learning Management System Training Program

Develop others for career growth

Enforce policies and procedures

Participate in local and national marketing initiatives

Build sales

Maintain cleanliness and proper sanitation practices in the establishment

Be certified in all four positions of the restaurant

Communicate effectively

Have a sense of urgency

Move or transport up to 50 lbs without assistance (unless a medical notation is provided; ADA or a temporary doctor’s note will be considered)

Work 38‑40 hours per week

Maintain reliable transportation to and from work

Communicate with the GM/AGM/DM of any issues you are having

Lead by example in quality of food, customer interaction, and appearance (clean, fitted, pressed uniform daily)

Create food consistent with Jersey Mikes high‑quality standards

Maintain restaurant cleaner than others

Work in a fast‑paced, team‑driven atmosphere

Multitask with a sense of urgency

Interface with customers and provide an exceptional experience

Understand and exhibit accountability and integrity

Key holder and manage opening and closing duties

Knowledge of baking bread and all prep tasks

Manage and lead a crew of 2 to 5 people

Proficient in slicing

Qualifications

Education: High school diploma or equivalent

1 year QSR experience preferred

Must be 18 years or older to operate the slicer

SafeServe Certification – Food Handler required

Must have reliable transportation

Seniority level Mid‑Senior level

Employment type Temporary

Job function Other

Industries Restaurants

EEO Statement:

Jersey Mike's Subs is committed to equal employment opportunity and prohibits discrimination on the basis of any protected characteristic under applicable law. All qualified applicants will receive consideration for employment and are encouraged to apply.

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