Humane Society of Charlotte
Animal Intake Coordinator
Humane Society of Charlotte, Charlotte, North Carolina, United States, 28245
The Role
We are seeking a dedicated and organized Animal Intake Coordinator to join our Shelter Operations team. This role is vital in managing the intake process of animals, ensuring accurate documentation, and facilitating smooth communication between partner shelters and pet owners. The ideal candidate will possess excellent administrative skills, familiarity with veterinary terminology and dog/cat behavior, and a compassionate approach to animal care. We value candidates who are organized, detail‑oriented, technologically proficient, and committed to HSC's mission.
Key Duties
Maintain animal flow into the facility through coordination and regular communication with shelter operations management team.
Communicate daily with personnel from partner shelters and animal welfare organizations; obtain records, coordinate schedules, etc.
Transport animals to and from our partners by following our transport best practices and driving company vehicles.
Conduct preliminary behavior and medical evaluations of canines and felines being considered for HSC’s adoption program.
Read and interpret medical, intake and behavior documentation.
Prepare transport vehicle and kennels for incoming animals, including cleaning kennels, kennel set‑up, making kennel cards and loading transport carriers.
Monitor adoption return requests and communicate efficiently with returning parties.
Field owner surrender submission forms and determine which animals are suitable for an assessment for HSC’s adoption program.
What We Are Looking For
Required:
Minimum one year of previous animal handling experience including holding for medical care.
Required:
Minimum one year of experience in a customer-facing role.
Required:
Valid driver’s license, reliable mode of transportation and good driving record.
Preferred:
Minimum of one year of animal sheltering experience.
Preferred:
Professional or educational experience in animal learning theory, animal behavior, and positive-based force-free animal handling.
Preferred:
Professional or educational experience with basic veterinary procedures such as vaccinations, medication delivery, disease recognition and veterinary restraint strategies.
Comfortable with physically intensive work and partially outdoors, regardless of weather.
Comfortable interacting with and handling dogs and cats.
Reliable with minimal unscheduled absences; willing and able to report to work to ensure operation of essential functions unless otherwise approved by a supervisor.
Benefits
Medical Insurance Covered at 98%
401(k) with 4% Match
100% Company covered Short Term Disability & Life Insurance
Medical & Dependent Care FSA
Employee Assistance Program that Includes Free Mental Health Care, Legal & Financial Help
Professional Development Assistance & Opportunities for Growth
Student Loan Assistance (PSLF)
PTO (Starting with 3 weeks)
Paid Holiday's & Birthday PTO
Paid Sabbatical Leave
Pet Discounts
Medical/Wellness Care including Flea/Tick and Heartworm Preventative
Pet Adoption
Retail Center
Pet Insurance with MetLife
Pet Food through Hill’s VIP & Royal Canin
About HSC HSC has been around for over 47 years. In 2022, HSC moved into our brand‑new Animal Resource Center, and we are thrilled to have a brand‑new state‑of‑the‑art facility which allows us to be able to offer more comprehensive services to our community. Our Shelter Operations team was able to find homes for 3,671 pets last year and strive to live in a world where there are no more homeless and unwanted animals. The Humane Society of Charlotte is a private, 501(c)(3) nonprofit and relies only on the generous support of animal lovers, grants, bequests, and fees for service. We proudly maintain a Live Release Rate of 98% for the animals in our care. This success is achievable through our collaboration with national, state, and local animal groups.
HSC is committed to a diverse work environment in which all individuals are treated with respect and compassion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. HSC also accepts employees with a criminal background however, employees are accepted based on their charges and the nature of the position. We are unable to accept those with sex offender or animal abuse/neglect charges.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
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Key Duties
Maintain animal flow into the facility through coordination and regular communication with shelter operations management team.
Communicate daily with personnel from partner shelters and animal welfare organizations; obtain records, coordinate schedules, etc.
Transport animals to and from our partners by following our transport best practices and driving company vehicles.
Conduct preliminary behavior and medical evaluations of canines and felines being considered for HSC’s adoption program.
Read and interpret medical, intake and behavior documentation.
Prepare transport vehicle and kennels for incoming animals, including cleaning kennels, kennel set‑up, making kennel cards and loading transport carriers.
Monitor adoption return requests and communicate efficiently with returning parties.
Field owner surrender submission forms and determine which animals are suitable for an assessment for HSC’s adoption program.
What We Are Looking For
Required:
Minimum one year of previous animal handling experience including holding for medical care.
Required:
Minimum one year of experience in a customer-facing role.
Required:
Valid driver’s license, reliable mode of transportation and good driving record.
Preferred:
Minimum of one year of animal sheltering experience.
Preferred:
Professional or educational experience in animal learning theory, animal behavior, and positive-based force-free animal handling.
Preferred:
Professional or educational experience with basic veterinary procedures such as vaccinations, medication delivery, disease recognition and veterinary restraint strategies.
Comfortable with physically intensive work and partially outdoors, regardless of weather.
Comfortable interacting with and handling dogs and cats.
Reliable with minimal unscheduled absences; willing and able to report to work to ensure operation of essential functions unless otherwise approved by a supervisor.
Benefits
Medical Insurance Covered at 98%
401(k) with 4% Match
100% Company covered Short Term Disability & Life Insurance
Medical & Dependent Care FSA
Employee Assistance Program that Includes Free Mental Health Care, Legal & Financial Help
Professional Development Assistance & Opportunities for Growth
Student Loan Assistance (PSLF)
PTO (Starting with 3 weeks)
Paid Holiday's & Birthday PTO
Paid Sabbatical Leave
Pet Discounts
Medical/Wellness Care including Flea/Tick and Heartworm Preventative
Pet Adoption
Retail Center
Pet Insurance with MetLife
Pet Food through Hill’s VIP & Royal Canin
About HSC HSC has been around for over 47 years. In 2022, HSC moved into our brand‑new Animal Resource Center, and we are thrilled to have a brand‑new state‑of‑the‑art facility which allows us to be able to offer more comprehensive services to our community. Our Shelter Operations team was able to find homes for 3,671 pets last year and strive to live in a world where there are no more homeless and unwanted animals. The Humane Society of Charlotte is a private, 501(c)(3) nonprofit and relies only on the generous support of animal lovers, grants, bequests, and fees for service. We proudly maintain a Live Release Rate of 98% for the animals in our care. This success is achievable through our collaboration with national, state, and local animal groups.
HSC is committed to a diverse work environment in which all individuals are treated with respect and compassion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. HSC also accepts employees with a criminal background however, employees are accepted based on their charges and the nature of the position. We are unable to accept those with sex offender or animal abuse/neglect charges.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Non‑profit Organizations
Referrals increase your chances of interviewing at Humane Society of Charlotte by 2x
Get notified about new Intake Coordinator jobs in Charlotte, NC.
#J-18808-Ljbffr