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DARCARS Automotive Group

Automotive Parts Counterperson

DARCARS Automotive Group, Rockville, Maryland, us, 20849

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Automotive Parts Counterperson

role at

DARCARS Automotive Group .

DARCARS Chrysler, Dodge, Jeep, and Ram

is now hiring for an

Automotive Parts Counterperson .

As the

Automotive Parts Counterperson , you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. This unique opportunity welcomes those with little experience as well as seasoned professionals seeking advancement.

Qualifications & Requirements

High School degree or equivalent

Strong communication skills to explain parts information to customers and associates

Knowledgeable about automotive OEM parts

Parts experience (2+ years)

Experience with Reynolds & Reynolds preferred

CDJR/Stellantis experience preferred

Dealership experience preferred

Ability to lift 50–70 lbs

Availability to work on Saturdays

Must be a minimum of eighteen years of age

Must have a valid driver’s license

Must be able to pass pre‑employment screening (background)

Paid Holidays and PTO

Employee discounts on vehicle purchases, parts and service repairs

Internal career advancement opportunities

Opportunities to join our community service initiatives

In this role, you'll

Assist walk‑in customers in selecting required parts, suggest companion requirements, offer specials, and ensure the customer is exposed to the full product line

Pull purchased parts from stock

If the part is not in stock, determine availability and submit an emergency order if requested by the customer or tech

Answer phone calls, providing price quotes and other information

Assist outside sales reps with their orders

Set up orders for daily shipment, delivery, or pick‑up

Verify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not required

Multitask while using various online programs and communicating large orders with multiple body‑shop clients

Assist Service Technicians in selecting parts needed for repairs in process

Notify service desk and the customer that ordered parts have been received

Ensure that before parts can be charged out, the technician presents a repair order

Display seasonal parts and accessories in an attractive manner

Keep all bins, aisles and storage areas clean, near and clearly labeled

Be friendly, professional and efficient when working with customers and co‑workers

Provide the same high level of service to the other dealership departments, as is given to other customers

Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager

Keep front and rear counters clean and uncluttered

Advise Parts Manager when areas of the department are not in satisfactory condition

Keep current on new products and product updates

Participate in available training programs

We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis & subject to termination if dealership rules & regulations are violated.

Seniority level Entry level

Employment type Full‑time

Job function and Industries Sales, General Business, and Education. Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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