Rodenhiser Home Services, Inc.
Never job search again! Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel.
Holliston, MA $60,000.00-$125,000.00 3 days ago
At Rodenhiser:
You are prepared. Our training and coaching will get you off and running from the very first day
You are informed. Managers and staff are always approachable, open, and available
You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant
You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family
You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day
You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights
You have fun. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!
The Big Task Arranges the scheduling and facilitates communication between customers, sales team members, technicians and Project Managers to successfully complete installation of HVAC systems.
Key Sub Tasks
Answer incoming customer calls in a polite and friendly manner
Contact customers to set up their equipment installation and schedule installer’s daily jobs
Ensure all subcontractors are scheduled with appropriate lead times
Be aware of the status and progress of install crews
Maintain and update details on all sold jobs, communicating any scheduling issues with other departments
Check paperwork from completed install jobs on a daily basis. Schedule any punch lists or incomplete items
Process extended warranties and customer rebates
Ensure that cash flow is maintained by supervising field billing and collection of payments in compliance with the contacts and terms
Strive to bring Rodenhiser’s core values to our clients, technicians, and coworkers
Desired Skills And Experience
Exceptional customer service and organizational skills, and the ability to work well with people
Ability to multi-task and project manage multiple projects at a time
Ability to successfully deal with aggressive personalities in a highly competitive industry
Some college or technical school coursework
Excellent mathematical aptitude
Capable of applying sound business judgment to all decisions
Proficient in Microsoft Word, Excel and ability to learn complementary office systems
What We Offer
A career with purpose and growth in a respected, family-owned business
A supportive team that takes pride in helping clients and each other
Leadership that values your voice, your time, and your future
A culture where Nice People deliver Great Service – and it starts with you
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000–$65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
Comprehensive Benefits Package
Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
Time Off: Paid Vacation, Holidays, Parental Leave
Financial: 401(k) match
Growth: Tuition reimbursement, career development
Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
#J-18808-Ljbffr
Holliston, MA $60,000.00-$125,000.00 3 days ago
At Rodenhiser:
You are prepared. Our training and coaching will get you off and running from the very first day
You are informed. Managers and staff are always approachable, open, and available
You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant
You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family
You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day
You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights
You have fun. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!
The Big Task Arranges the scheduling and facilitates communication between customers, sales team members, technicians and Project Managers to successfully complete installation of HVAC systems.
Key Sub Tasks
Answer incoming customer calls in a polite and friendly manner
Contact customers to set up their equipment installation and schedule installer’s daily jobs
Ensure all subcontractors are scheduled with appropriate lead times
Be aware of the status and progress of install crews
Maintain and update details on all sold jobs, communicating any scheduling issues with other departments
Check paperwork from completed install jobs on a daily basis. Schedule any punch lists or incomplete items
Process extended warranties and customer rebates
Ensure that cash flow is maintained by supervising field billing and collection of payments in compliance with the contacts and terms
Strive to bring Rodenhiser’s core values to our clients, technicians, and coworkers
Desired Skills And Experience
Exceptional customer service and organizational skills, and the ability to work well with people
Ability to multi-task and project manage multiple projects at a time
Ability to successfully deal with aggressive personalities in a highly competitive industry
Some college or technical school coursework
Excellent mathematical aptitude
Capable of applying sound business judgment to all decisions
Proficient in Microsoft Word, Excel and ability to learn complementary office systems
What We Offer
A career with purpose and growth in a respected, family-owned business
A supportive team that takes pride in helping clients and each other
Leadership that values your voice, your time, and your future
A culture where Nice People deliver Great Service – and it starts with you
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000–$65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
Comprehensive Benefits Package
Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
Time Off: Paid Vacation, Holidays, Parental Leave
Financial: 401(k) match
Growth: Tuition reimbursement, career development
Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
#J-18808-Ljbffr