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Medical Engineering Consultants (MEC)

(Quality Engineer) Operations

Medical Engineering Consultants (MEC), Brooklyn Park, Minnesota, United States

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Quality Engineer – Operations – Contract Location: Maple Grove, Minnesota

MEC supports medical device and pharmaceutical companies to be more efficient and productive by providing resources, knowledge, and expertise to augment and supplement their work. Our vision is to closely align our clients’ needs with the best resources available in the marketplace. We take proactive, preventative, and corrective action and create a roadmap for ongoing future improvement by identifying, integrating, and executing sustainable solutions that validate processes, ensure fully compliant quality systems, and close gaps between current and FDA expected stages.

MEC’s mission is to inspire positive cultural change from within, and always exceed our clients’ expectations.

Our client is a contract manufacturer offering medical device prototyping, development, and manufacturing. Their primary capabilities include balloon catheters, delivery systems, reinforced and steerable catheters, nitinol components, and biomedical textiles.

Summary The Operations Quality Engineer will work closely with customers and the manufacturing team to ensure problems that arise in Receiving Inspection (RI) and the manufacturing lines are addressed quickly and corrective actions are implemented. The role focuses on continuous improvement and mistake proofing to ensure manufacturing lines run effectively and efficiently. Assignments include resolving and trending NCMRs, customer complaints, and Supplier Corrective Actions (SCARs), completing root cause analysis, and implementing Corrective and Preventative Actions (CAPA). The engineer will generate and execute process validation protocols (IQ/OQ/PQ) and support process risk management activities (pFMEA).

Essential Duties and Responsibilities

Function as the operation’s quality customer representative when projects are transferred to manufacturing

Support design transfer, verification of readiness for production, and ensure quality requirements are fully implemented

Lead NCMR, customer complaints, and CAPA investigation and reports; including troubleshooting manufacturing problems and ensuring compliance to procedures and requirements

Collaborate with suppliers on NCMRs and SCARs, escalating to Supplier Quality Engineering when appropriate

Participate in cross‑functional teams for the review and disposition of nonconforming products or components

Participate in cross‑functional teams to develop process validation and risk management files, including IQ/OQ/PQ protocols and reports and pFMEA documentation

Review completed Device History Record (DHR) documentation with a high degree of accuracy for Good Documentation Practices (GDP) and completeness

Support and advise project teams on Quality Policies / Procedures (including verification, validation, statistical methods, and manufacturing controls), when necessary

Assist in training of Special Work Orders (SWOs), Receiving Inspection Processes, and First Article Inspections (FAI) as required

Develop and implement error‑proofing mechanisms (poka‑yokes) to prevent defects and improve manufacturing processes

Assist in internal and process audits; may lead portions of audits as assigned

Technical Skills

Extensive expertise in manufacturing operations and quality systems in a medical device environment

Understanding of ISO 13485 and FDA QSR requirements including root cause analysis, risk management, and process validation

Root Cause Analysis (RCA) ability to define problems, collect data, establish facts and draw valid conclusions

ISO 13485 Lead Auditor certification preferred

Experience in eQMS systems, preferably Grand Avenue Software (GAS)

Experience with error‑proofing techniques (poka‑yokes) and their implementation in manufacturing environments

Highly proficient with MS Office (Word, Excel, Access and PowerPoint), internet and e‑mail systems; solid understanding of software capabilities and business applications

Ability to accurately prioritize and execute with minimal direction

Ability to interpret and understand drawing specifications, tolerances, procedures for inspection and the application of sampling plans

Familiarity with using inspection devices such as pin gauges, micrometers, calipers, pressure gauges, rules and microscopes

Excellent communication skills (written and verbal)

Conceptual Skills

Creative problem solver with good judgment

Independent work skills

High attention to detail and accuracy

Ability to manage, prioritize and execute multiple tasks

Positive, flexible outlook

Strong interpersonal communication skills with ability to communicate effectively across all levels

Education and Experience

Requires a B.S. degree in Science, Engineering or Technology or associated fields

Working knowledge of medical device regulations (FDA 21CFR820, ISO 13485, ISO 14971)

Working knowledge of the application of risk management, include pFMEA and process validation

3–5 years’ experience in Quality Engineering

5+ years’ experience in the medical device industry; catheter assembly preferred

Additional Information

Sponsorship is not available for this position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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