BioSpace
Associate Director - Product Manager - Lilly.com Unified Experience
BioSpace, Indianapolis, Indiana, us, 46262
Associate Director - Product Manager - Lilly.com Unified Experience
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana, working to bring life‑changing medicines to those who need them. We put people first and look for individuals determined to improve lives worldwide.
Organization Overview The Product Manager for the Lilly.com Unified Experience reports directly to the Senior Director, Digital Product Owner for Lilly.com. This role partners closely with design, engineering, business, and product stakeholders to deliver the unified experience vision and strategy for Lilly.com. The Product Manager is responsible for defining and managing the roadmap and requirements for global features that power the worldwide Lilly.com ecosystem, enabling scalable, user‑centered digital experiences for Lilly’s diverse portfolio of medicine brands.
Key Responsibilities
Lead cross‑functional teams—including engineering, design, analytics, business and product—to define and complete the unified experience vision and product strategy, maintaining a strong customer‑centric focus.
Ensure alignment with CX principles and business priorities, balancing customer needs with organizational objectives.
Champion ongoing product discovery and delivery, validating solutions for value, usability, feasibility, and customer‑centricity through UX testing and partner feedback.
Serve as a data‑driven advocate for both the customer and the business, guiding design, development, and implementation while making effective decisions on trade‑offs.
Develop a culture of experimentation, learning, and evidence‑based decision‑making within the product team.
Track performance and analytics for Lilly.com and its global features, providing insights to drive continuous improvement in user experience and engagement.
Collaborate with partners across Lilly—including Medical, Legal, Regulatory, Marketing, Engineering, Design, and Research—to ensure alignment, compliance, and successful delivery.
Lead discovery efforts with cross‑disciplinary partners to identify and solve key problems, ensuring solutions are well‑defined and impactful.
Support teams across Lilly in adopting and implementing global features, sharing best practices and providing guidance to enhance value.
Facilitate updates and reviews with senior leadership and partners to drive alignment on product progress, gather feedback, evaluate performance, and secure necessary resources.
Apply industry trends and best practices to enhance digital experiences and maintain Lilly.com’s leadership in digital health.
Basic Requirements
Bachelor’s degree in a related field.
5+ years of experience in product management.
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Strong Preferences
Proven ability to build relationships with cross‑disciplinary partners and develop healthy collaboration.
Curiosity for understanding human behavior and applying evidence‑based techniques to influence outcomes.
Demonstrated ability to partner with analytics teams to measure product performance and translate qualitative and quantitative data into actionable insights.
Excellent communication, collaboration, and partner management skills.
Experience delivering digital solutions with both internal and external partners.
Strong understanding of UX principles, VoC, digital data gathering, UX measurement, and digital design guidelines.
Agility in cross‑functional operations within a highly matrixed organization.
Excellent critical thinking skills; thrives in complex, dynamic, and ambiguous environments.
Additional Preferences
Experience building digital health products in health organizations such as provider systems, health plans, health startups, or the pharmaceutical industry.
Applied experience in human‑centered design.
Demonstrated experience with web‑based products involving Adobe AEM, EDS, or similar site platforms.
Experience scaling digital capabilities across an enterprise.
Knowledge of operational compliance in the pharmaceutical industry; understanding of global digital regulatory requirements (e.g., GDPR, CCPA).
Successful track record leading cross‑functional teams and programs.
Ability to influence across all levels and functions within and outside the organization.
Knowledge of internal content approval processes.
Strong organizational change management and conflict resolution skills; ability to build partnerships at all levels.
Additional Information Travel:
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form at https://careers.lilly.com/us/en/workplace-accommodation for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$127,500 - $187,000 .
Full‑time equivalent employees will also be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company‑sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time‑off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs at its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Industries Internet News
#J-18808-Ljbffr
Organization Overview The Product Manager for the Lilly.com Unified Experience reports directly to the Senior Director, Digital Product Owner for Lilly.com. This role partners closely with design, engineering, business, and product stakeholders to deliver the unified experience vision and strategy for Lilly.com. The Product Manager is responsible for defining and managing the roadmap and requirements for global features that power the worldwide Lilly.com ecosystem, enabling scalable, user‑centered digital experiences for Lilly’s diverse portfolio of medicine brands.
Key Responsibilities
Lead cross‑functional teams—including engineering, design, analytics, business and product—to define and complete the unified experience vision and product strategy, maintaining a strong customer‑centric focus.
Ensure alignment with CX principles and business priorities, balancing customer needs with organizational objectives.
Champion ongoing product discovery and delivery, validating solutions for value, usability, feasibility, and customer‑centricity through UX testing and partner feedback.
Serve as a data‑driven advocate for both the customer and the business, guiding design, development, and implementation while making effective decisions on trade‑offs.
Develop a culture of experimentation, learning, and evidence‑based decision‑making within the product team.
Track performance and analytics for Lilly.com and its global features, providing insights to drive continuous improvement in user experience and engagement.
Collaborate with partners across Lilly—including Medical, Legal, Regulatory, Marketing, Engineering, Design, and Research—to ensure alignment, compliance, and successful delivery.
Lead discovery efforts with cross‑disciplinary partners to identify and solve key problems, ensuring solutions are well‑defined and impactful.
Support teams across Lilly in adopting and implementing global features, sharing best practices and providing guidance to enhance value.
Facilitate updates and reviews with senior leadership and partners to drive alignment on product progress, gather feedback, evaluate performance, and secure necessary resources.
Apply industry trends and best practices to enhance digital experiences and maintain Lilly.com’s leadership in digital health.
Basic Requirements
Bachelor’s degree in a related field.
5+ years of experience in product management.
Qualified applicants must be authorized to work in the United States on a full‑time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Strong Preferences
Proven ability to build relationships with cross‑disciplinary partners and develop healthy collaboration.
Curiosity for understanding human behavior and applying evidence‑based techniques to influence outcomes.
Demonstrated ability to partner with analytics teams to measure product performance and translate qualitative and quantitative data into actionable insights.
Excellent communication, collaboration, and partner management skills.
Experience delivering digital solutions with both internal and external partners.
Strong understanding of UX principles, VoC, digital data gathering, UX measurement, and digital design guidelines.
Agility in cross‑functional operations within a highly matrixed organization.
Excellent critical thinking skills; thrives in complex, dynamic, and ambiguous environments.
Additional Preferences
Experience building digital health products in health organizations such as provider systems, health plans, health startups, or the pharmaceutical industry.
Applied experience in human‑centered design.
Demonstrated experience with web‑based products involving Adobe AEM, EDS, or similar site platforms.
Experience scaling digital capabilities across an enterprise.
Knowledge of operational compliance in the pharmaceutical industry; understanding of global digital regulatory requirements (e.g., GDPR, CCPA).
Successful track record leading cross‑functional teams and programs.
Ability to influence across all levels and functions within and outside the organization.
Knowledge of internal content approval processes.
Strong organizational change management and conflict resolution skills; ability to build partnerships at all levels.
Additional Information Travel:
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form at https://careers.lilly.com/us/en/workplace-accommodation for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is
$127,500 - $187,000 .
Full‑time equivalent employees will also be eligible for a company bonus (depending, in part, on company and individual performance). Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company‑sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time‑off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities). Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs at its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Industries Internet News
#J-18808-Ljbffr