The Diplomat Beach Resort
Bell Captain - The Diplomat Beach Resort, Curio Collection by Hilton
The Diplomat Beach Resort, Florida, New York, United States
Bell Captain – The Diplomat Beach Resort, Curio Collection by Hilton
A premiere Florida destination since 1958, The Diplomat Beach Resort, Curio Collection by Hilton, enters its next era, as the property transitions to Signia by Hilton, setting a new standard for sophisticated beachfront hospitality. Perfectly positioned between Miami and Fort Lauderdale, the reimagined resort blends timeless glamour with a modern beach club spirit. Home to 1,000 guestrooms and suites, the property pairs elevated design with effortless comfort.
Our South Florida’s iconic hotel is looking for a Bell Captain to join its team! A Bell Captain is responsible for supervising Bellpersons, transferring and storing guest luggage and responding to guest requests.
The ideal candidate has bell captain or similar hospitality supervisor experience in an upscale hotel setting. Seeking someone who has full open availability and thrives in a fast paced environment. Prior full-service luxury hotel experience of a similar size highly preferred.
Benefits of Working for Hilton
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at‑home care
Mental health resources including free counseling through our Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
Available benefits may vary depending upon property‑specific terms and conditions of employment
Responsibilities
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Assist in the maintenance, appearance and functionality of equipment
Qualifications & Key Attributes
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability
Experience as a Bell Captain or similar hospitality supervisor in an upscale hotel
Full open availability and ability to thrive in a fast‑paced environment
Location The Diplomat Beach Resort
Schedule Full‑time
Brand Curio Collection by Hilton
Job Function Guest Services, Operations, Front Office
Seniority level Mid‑Senior level
Employment type Full‑time
Referrals increase your chances of interviewing at The Diplomat Beach Resort by 2x
#J-18808-Ljbffr
Our South Florida’s iconic hotel is looking for a Bell Captain to join its team! A Bell Captain is responsible for supervising Bellpersons, transferring and storing guest luggage and responding to guest requests.
The ideal candidate has bell captain or similar hospitality supervisor experience in an upscale hotel setting. Seeking someone who has full open availability and thrives in a fast paced environment. Prior full-service luxury hotel experience of a similar size highly preferred.
Benefits of Working for Hilton
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt‑Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at‑home care
Mental health resources including free counseling through our Employee Assistance Program
Best‑in‑Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
Available benefits may vary depending upon property‑specific terms and conditions of employment
Responsibilities
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Supervise, monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Assist in the maintenance, appearance and functionality of equipment
Qualifications & Key Attributes
Hospitality – We’re passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We’re leaders in our industry and in our communities.
Teamwork – We’re team players in everything we do.
Ownership – We’re the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability
Experience as a Bell Captain or similar hospitality supervisor in an upscale hotel
Full open availability and ability to thrive in a fast‑paced environment
Location The Diplomat Beach Resort
Schedule Full‑time
Brand Curio Collection by Hilton
Job Function Guest Services, Operations, Front Office
Seniority level Mid‑Senior level
Employment type Full‑time
Referrals increase your chances of interviewing at The Diplomat Beach Resort by 2x
#J-18808-Ljbffr