The Stella Hotel & Ballroom
Front Desk Supervisor – The Stella Hotel & Ballroom
Position Title:
Front Desk Supervisor Reports To:
Operations Manager FLSA Status:
Non-Exempt
Roles and Responsibilities:
Maintain high quality of service offered to guests.
Supervise Guest Services Representatives and oversee posting of guest room charges.
Assist guests with needs, reservations, check‑ins and check‑outs.
Ensure privacy and security of guests.
Sell and up‑sell hotel facilities and services.
Maintain front and back office areas stocked with necessary materials.
Recommend ordering of office supplies and process improvements.
Ensure proper payments to rooms from outlets and act as cashier for guests.
Provide information center for guests and the hotel.
Assist with supervision, training, scheduling of Guest Services Representatives.
Maintain shift checklists and operational binders.
Qualifications:
High School Diploma or Equivalent; some college preferred.
Customer Service and/or Sales experience.
Ability to supervise subordinates and perform tasks requiring sustained repetitive motion.
Strong communication skills with guests.
Basic arithmetic skills, including percentages.
Reading, writing, and interaction skills.
Knowledge of safety and emergency procedures.
Cash and credit transaction handling.
Proficiency with basic office equipment (front desk systems, telephone, calculator).
Ability to move freely within front desk area and stand for long periods.
Regular, punctual attendance.
Demonstrate company's Service Excellence.
Benefits:
Competitive pay starting at $17.00 per hour; full Benefits – Medical, Dental, Vision, Life, Short/Long‑Term Disability, Flex Spending, etc.
Application Instructions:
Apply online at
ipc.us/t/3E4E5DF8A7004489
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at The Stella Hotel & Ballroom by 2x.
Get notified about new Front Desk Supervisor jobs in
Kenosha, WI .
We are an Equal Employment Opportunity employer.
#J-18808-Ljbffr
Front Desk Supervisor Reports To:
Operations Manager FLSA Status:
Non-Exempt
Roles and Responsibilities:
Maintain high quality of service offered to guests.
Supervise Guest Services Representatives and oversee posting of guest room charges.
Assist guests with needs, reservations, check‑ins and check‑outs.
Ensure privacy and security of guests.
Sell and up‑sell hotel facilities and services.
Maintain front and back office areas stocked with necessary materials.
Recommend ordering of office supplies and process improvements.
Ensure proper payments to rooms from outlets and act as cashier for guests.
Provide information center for guests and the hotel.
Assist with supervision, training, scheduling of Guest Services Representatives.
Maintain shift checklists and operational binders.
Qualifications:
High School Diploma or Equivalent; some college preferred.
Customer Service and/or Sales experience.
Ability to supervise subordinates and perform tasks requiring sustained repetitive motion.
Strong communication skills with guests.
Basic arithmetic skills, including percentages.
Reading, writing, and interaction skills.
Knowledge of safety and emergency procedures.
Cash and credit transaction handling.
Proficiency with basic office equipment (front desk systems, telephone, calculator).
Ability to move freely within front desk area and stand for long periods.
Regular, punctual attendance.
Demonstrate company's Service Excellence.
Benefits:
Competitive pay starting at $17.00 per hour; full Benefits – Medical, Dental, Vision, Life, Short/Long‑Term Disability, Flex Spending, etc.
Application Instructions:
Apply online at
ipc.us/t/3E4E5DF8A7004489
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at The Stella Hotel & Ballroom by 2x.
Get notified about new Front Desk Supervisor jobs in
Kenosha, WI .
We are an Equal Employment Opportunity employer.
#J-18808-Ljbffr