Siemens
Customer Service Project Manager – Data Centers
Siemens, Wendell, North Carolina, United States, 27591
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Customer Service Project Manager – Data Centers
role at
Siemens .
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:
Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed.
Communicating openly and honestly to learn from our failures and celebrate our successes.
Recognizing individual and team achievements frequently.
Focusing on investment in our team members, offering a wide variety of internal and external development opportunities.
Committing to diversity, equity, and inclusion.
Transform the everyday with us!
About Smart Infrastructure – Electrification and Automation The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid.
Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote based out of Wendell, NC.
Role Description As a CS Project Manager, you will be responsible for the successful execution of projects, from initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. This role focuses on service solutions within our Customer Services business and offers ample opportunities for growth.
Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting.
Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.
Qualifications
Bachelor’s Degree or equivalent combination of education and experience.
5+ years of direct service project management experience.
5+ years of written and verbal communication skills, presenting complex issues to multi-level audiences and effectively communicating progress, status, and issues to internal and external customers.
Authorized for employment in the U.S. without the need for employer-sponsored work authorization now or in the future.
Preferred Skills and Experience
PMP certification – required within 1 year of employment.
A degree in engineering or construction management.
Experience in an industry related to service project (e.g., field service, EPC projects, construction, energy, manufacturing).
Understanding of medium and/or high voltage electrical equipment.
Understanding of datacenter construction projects.
Experience with MS Project or other relevant scheduling software.
Strong leadership skills with experience leading cross-functional project teams.
Excellent written and verbal communication skills.
Benefits
Siemens offers a variety of health and wellness benefits. Details can be found at https://www.benefitsquickstart.com/siemens/index.html.
The pay range for this position is $89,670 - $153,720. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Commitment to Diversity, Equity, and Inclusion We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
Senior level: Mid-Senior level. Employment type: Full-time. Job function: Project Management. Industries: Automation Machinery Manufacturing.
#J-18808-Ljbffr
Customer Service Project Manager – Data Centers
role at
Siemens .
At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:
Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed.
Communicating openly and honestly to learn from our failures and celebrate our successes.
Recognizing individual and team achievements frequently.
Focusing on investment in our team members, offering a wide variety of internal and external development opportunities.
Committing to diversity, equity, and inclusion.
Transform the everyday with us!
About Smart Infrastructure – Electrification and Automation The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of today’s and tomorrow’s power grid.
Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote based out of Wendell, NC.
Role Description As a CS Project Manager, you will be responsible for the successful execution of projects, from initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. This role focuses on service solutions within our Customer Services business and offers ample opportunities for growth.
Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting.
Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.
Qualifications
Bachelor’s Degree or equivalent combination of education and experience.
5+ years of direct service project management experience.
5+ years of written and verbal communication skills, presenting complex issues to multi-level audiences and effectively communicating progress, status, and issues to internal and external customers.
Authorized for employment in the U.S. without the need for employer-sponsored work authorization now or in the future.
Preferred Skills and Experience
PMP certification – required within 1 year of employment.
A degree in engineering or construction management.
Experience in an industry related to service project (e.g., field service, EPC projects, construction, energy, manufacturing).
Understanding of medium and/or high voltage electrical equipment.
Understanding of datacenter construction projects.
Experience with MS Project or other relevant scheduling software.
Strong leadership skills with experience leading cross-functional project teams.
Excellent written and verbal communication skills.
Benefits
Siemens offers a variety of health and wellness benefits. Details can be found at https://www.benefitsquickstart.com/siemens/index.html.
The pay range for this position is $89,670 - $153,720. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Commitment to Diversity, Equity, and Inclusion We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
Senior level: Mid-Senior level. Employment type: Full-time. Job function: Project Management. Industries: Automation Machinery Manufacturing.
#J-18808-Ljbffr