WGA Legacy Property Management, LLC
Lead Maintenance
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WGA Legacy Property Management, LLC
Job Summary The purpose of this job description is to communicate the responsibilities and duties associated with the position of LEAD MAINTENANCE. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. This involves ensuring a safe, secure and comfortable living environment for residents, visitors and staff. LEAD MAINTENANCE will carry out assigned duties in a safe manner and other duties as requested by the property manager. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.
Responsibilities
Assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversee and complete the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and WGA’s standards.
Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
Conduct regularly scheduled WGA’s safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
Demonstrate customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
Qualifications
Experience:
Position requires at least 3 years’ experience in property maintenance or equivalent field.
Work Hours:
40 hours per week. Weekends as circumstances warrant; on‑call on a rotating basis and for emergencies.
Equipment Requirement Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.
Tools
Hand Tools:
Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
Power Tools:
Wrenches, grinders, sanders, drills, saws, etc.
User‑Moved Aids:
Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
Mechanical Equipment:
Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices:
Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
Physical Requirements
Constant need (66% to 100% of the time) to be on feet.
Perform routine maintenance/repairs, pick up tools and needed equipment.
Climb stairs, service requests, make‑ready needs for 2nd and 3rd floor apartments.
Push or pull moving equipment, appliances, open and close doors.
Reach above shoulder for routine maintenance/repairs, stock and remove equipment, parts, etc.
Climb ladders for routine maintenance/repairs.
Grasp, grip, turn handling tools and equipment.
Finger dexterity to handle tools and equipment.
Lifting/carrying: Lifting 151 lbs. or more is rare; 75‑150 lbs. occasional; 25‑75 lbs. frequent; 1‑25 lbs. constant.
Note: Lifting and carrying weights exceeding 50 lbs. often assisted by one or more people.
Vision Requirements
Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instructions from staff and residents, and see small details when performing routine maintenance duties.
Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach, oversee assistants, observe problems throughout the property.
Hearing Requirements
Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents and use listening skills to diagnose needed repairs.
Speaking Requirements
Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.
Driving / Traveling Requirements
Frequent need (33% to 66% of the time) to use personal transportation to pick up replacement parts and supplies from vendors; may require expedient travel to property when on call.
Must have a valid driver's license and automobile insurance coverage.
Working Environment
Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc.; example: apartments during/after make‑ready.
Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Reasoning Development MODERATE. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.
Skills & Qualifications
In‑house work knowledge
Sheetrock and paint experience
Appliance repair experience
Basic knowledge of general repairs
Ability to perform work without relying on maintenance technicians if needed
Training skills for maintenance technician positions and porters
Understanding of liability and risk mitigation
Proactive approach in inspection to oversee arising issues
Ability to escalate issues for timely and effective problem resolution
Availability for on‑call; must respond in 1 hour
Ability to troubleshoot remotely to support team members
Ability to put together an order while understanding budget constraints and escalations outside budget
Curb appeal experience
Manage and produce quality make‑ready work
Manage and produce quality work order completion; minimize callbacks and repeat issues
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Other
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at
WGA Legacy Property Management, LLC
Job Summary The purpose of this job description is to communicate the responsibilities and duties associated with the position of LEAD MAINTENANCE. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. This involves ensuring a safe, secure and comfortable living environment for residents, visitors and staff. LEAD MAINTENANCE will carry out assigned duties in a safe manner and other duties as requested by the property manager. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.
Responsibilities
Assist and complete work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversee and complete the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and WGA’s standards.
Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
Conduct regularly scheduled WGA’s safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
Demonstrate customer service skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
Qualifications
Experience:
Position requires at least 3 years’ experience in property maintenance or equivalent field.
Work Hours:
40 hours per week. Weekends as circumstances warrant; on‑call on a rotating basis and for emergencies.
Equipment Requirement Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.
Tools
Hand Tools:
Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
Power Tools:
Wrenches, grinders, sanders, drills, saws, etc.
User‑Moved Aids:
Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
Mechanical Equipment:
Motors, pumps, compressors, blowers, electric and hand power augers, etc.
Measuring Devices:
Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
Physical Requirements
Constant need (66% to 100% of the time) to be on feet.
Perform routine maintenance/repairs, pick up tools and needed equipment.
Climb stairs, service requests, make‑ready needs for 2nd and 3rd floor apartments.
Push or pull moving equipment, appliances, open and close doors.
Reach above shoulder for routine maintenance/repairs, stock and remove equipment, parts, etc.
Climb ladders for routine maintenance/repairs.
Grasp, grip, turn handling tools and equipment.
Finger dexterity to handle tools and equipment.
Lifting/carrying: Lifting 151 lbs. or more is rare; 75‑150 lbs. occasional; 25‑75 lbs. frequent; 1‑25 lbs. constant.
Note: Lifting and carrying weights exceeding 50 lbs. often assisted by one or more people.
Vision Requirements
Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instructions from staff and residents, and see small details when performing routine maintenance duties.
Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach, oversee assistants, observe problems throughout the property.
Hearing Requirements
Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents and use listening skills to diagnose needed repairs.
Speaking Requirements
Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.
Driving / Traveling Requirements
Frequent need (33% to 66% of the time) to use personal transportation to pick up replacement parts and supplies from vendors; may require expedient travel to property when on call.
Must have a valid driver's license and automobile insurance coverage.
Working Environment
Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc.; example: apartments during/after make‑ready.
Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Reasoning Development MODERATE. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.
Skills & Qualifications
In‑house work knowledge
Sheetrock and paint experience
Appliance repair experience
Basic knowledge of general repairs
Ability to perform work without relying on maintenance technicians if needed
Training skills for maintenance technician positions and porters
Understanding of liability and risk mitigation
Proactive approach in inspection to oversee arising issues
Ability to escalate issues for timely and effective problem resolution
Availability for on‑call; must respond in 1 hour
Ability to troubleshoot remotely to support team members
Ability to put together an order while understanding budget constraints and escalations outside budget
Curb appeal experience
Manage and produce quality make‑ready work
Manage and produce quality work order completion; minimize callbacks and repeat issues
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Other
Referrals increase your chances of interviewing at WGA Legacy Property Management, LLC by 2x
#J-18808-Ljbffr