University Health KC
Quality Resources Operation Specialist - Care Continuity - UH Truman Medical Cen
University Health KC, Kansas City, Missouri, United States, 64101
Quality Resources Operation Specialist – Care Continuity
Location: University Health Truman Medical Center, Kansas City, Missouri
Department: Quality Resources UHTMC
Schedule: Full time, 8:00 AM – 4:30 PM, Monday‑Friday (40 hours/week)
Job Description
Coordinate all activities related to the clinical operations of the Quality Resources office.
Provide advanced office support with limited supervision.
Assist nursing teams with tasks including home health and durable medical equipment processes as requested by physicians.
Support patient throughput efforts by reviewing physician reports for potential movement of patients to the appropriate level of care.
Plan, organize, and support meetings; create and edit presentations and reports; maintain databases, websites, and other informational resources.
Recognize out‑of‑the‑ordinary situations and take the lead to improve processes utilizing the organization’s defined improvement methodology.
Exhibit extensive knowledge of policies and procedures and operate with a high level of technical skills.
Act as case manager extender, assist discharge patients’ needs, and respond to requests for service set‑up and assistance as needed.
Minimum Requirements
Associate’s degree in a health care field or LPN licensure.
Two years of previous office management experience.
Excellent verbal and written communication skills.
Professional demeanor and excellent customer relations skills in a stressful environment; handle issues with tact and confidentiality.
Excellent organizational skills, attention to detail, ability to prioritize and multi‑task.
Computer proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Preferred Qualifications
Bachelor’s degree.
Three to five years of previous office management and supervisory experience.
Health care experience, including knowledge of clinical services and medical terminology.
Computer proficiency in Microsoft programs.
Experience with post‑discharge planning (DME, home health, appointment scheduling, etc.).
Seniority Level
– Entry level
Employment Type
– Full time
Job Function
– Quality Assurance
Industries
– Hospitals and Health Care
Referrals increase your chances of interviewing at University Health KC by 2x
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Department: Quality Resources UHTMC
Schedule: Full time, 8:00 AM – 4:30 PM, Monday‑Friday (40 hours/week)
Job Description
Coordinate all activities related to the clinical operations of the Quality Resources office.
Provide advanced office support with limited supervision.
Assist nursing teams with tasks including home health and durable medical equipment processes as requested by physicians.
Support patient throughput efforts by reviewing physician reports for potential movement of patients to the appropriate level of care.
Plan, organize, and support meetings; create and edit presentations and reports; maintain databases, websites, and other informational resources.
Recognize out‑of‑the‑ordinary situations and take the lead to improve processes utilizing the organization’s defined improvement methodology.
Exhibit extensive knowledge of policies and procedures and operate with a high level of technical skills.
Act as case manager extender, assist discharge patients’ needs, and respond to requests for service set‑up and assistance as needed.
Minimum Requirements
Associate’s degree in a health care field or LPN licensure.
Two years of previous office management experience.
Excellent verbal and written communication skills.
Professional demeanor and excellent customer relations skills in a stressful environment; handle issues with tact and confidentiality.
Excellent organizational skills, attention to detail, ability to prioritize and multi‑task.
Computer proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Preferred Qualifications
Bachelor’s degree.
Three to five years of previous office management and supervisory experience.
Health care experience, including knowledge of clinical services and medical terminology.
Computer proficiency in Microsoft programs.
Experience with post‑discharge planning (DME, home health, appointment scheduling, etc.).
Seniority Level
– Entry level
Employment Type
– Full time
Job Function
– Quality Assurance
Industries
– Hospitals and Health Care
Referrals increase your chances of interviewing at University Health KC by 2x
#J-18808-Ljbffr