Abercrombie & Fitch Co.
Hollister - Key Lead, Chicago PO
Abercrombie & Fitch Co., Aurora, Illinois, United States, 60505
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Title Key Lead, Chicago PO (Hollister)
Job Description The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
Responsibilities
Open and close store routines
Demonstrate product knowledge and brand awareness
Understand the business and drive results
Proactively identify opportunities and challenges
Pay attention to detail in all tasks
Operate register / point of sales
Protect assets and maintain security
Create and maintain visual displays
Use system skills (POS, inventory, etc.)
Schedule
Schedule will vary weekly but expect to work at least 12‑16 hours per week.
Required availability on Saturdays, Sundays and certain holidays.
During peak timeframes, hours will increase to support the needs of the business.
Qualifications
High School Diploma / G.E.D. equivalent (preferred)
At least 1 year of retail experience (preferred)
No supervisory or management experience required
Strong customer focus
Excellent communication and interpersonal skills
Knowledge of fashion trends
Outgoing, assertive, adaptable, and stress‑tolerant
Poise, ambition, multi‑tasking, applied learning, strong work ethic, omni‑channel services
Benefits
Quarterly sales incentive bonus
Merchandise discount
Flexible schedule
Opportunities for career advancement
Opportunity to become a brand affiliate
Training and development
Global team support
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Job Title Key Lead, Chicago PO (Hollister)
Job Description The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
Responsibilities
Open and close store routines
Demonstrate product knowledge and brand awareness
Understand the business and drive results
Proactively identify opportunities and challenges
Pay attention to detail in all tasks
Operate register / point of sales
Protect assets and maintain security
Create and maintain visual displays
Use system skills (POS, inventory, etc.)
Schedule
Schedule will vary weekly but expect to work at least 12‑16 hours per week.
Required availability on Saturdays, Sundays and certain holidays.
During peak timeframes, hours will increase to support the needs of the business.
Qualifications
High School Diploma / G.E.D. equivalent (preferred)
At least 1 year of retail experience (preferred)
No supervisory or management experience required
Strong customer focus
Excellent communication and interpersonal skills
Knowledge of fashion trends
Outgoing, assertive, adaptable, and stress‑tolerant
Poise, ambition, multi‑tasking, applied learning, strong work ethic, omni‑channel services
Benefits
Quarterly sales incentive bonus
Merchandise discount
Flexible schedule
Opportunities for career advancement
Opportunity to become a brand affiliate
Training and development
Global team support
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr