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Alliance Spine and Pain Centers

Front Office Coordinator - Marietta

Alliance Spine and Pain Centers, Marietta, Georgia, United States, 30064

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Front Office Coordinator – Marietta Alliance Spine and Pain Centers are seeking a Front Office Coordinator to join one of their JCAHO‑certified ambulatory surgery center teams in Marietta, GA. The role offers a competitive base salary of $53,262.00‑$82,556.00, generous benefits including a 401(k), health care coverage, paid time off and eight paid holidays.

Job Summary Responsible for participating in patient care by ensuring that all duties are completed efficiently and professionally. Duties include checking in patients, verifying appointment reminders, and preparing charts for the following day.

Essential ASC Coordinator Duties And Responsibilities

Greets patients coming into the clinic and applies armbands after verifying identity

Creates wristbands, prints demographic sheets and prepares charts for the next day

Changes patient status to “Patient Paperwork Status” in the schedule once they sign in

Gives each patient a Pain Questionnaire sheet to fill out

Asks for ID and Insurance card verification from each new patient every visit

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Schedules patient clinic appointments

Collects co‑pays and balances as directed by the Financial Counselor and “Co‑Pay Sheet”

Assists in scanning, if needed

Ensures insurance selection in EMR matches the Payor ID and claims address on the ID card

Completes follow‑up calls 48‑72 hours after procedures

Completes the batching process at the end of each business day

Other duties as assigned

Essential Clinic Coordinator Duties And Responsibilities

Warmly greets patients coming into the Clinic

Prints all patient charts for the next day

Changes patient status to “Arrived” on schedule once they sign in

Asks for ID and Insurance card verification from each new patient and once a year

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Provides patients with directions and answers patient questions as able

Calls to confirm next‑day appointments

Schedules patient clinic appointments as requested

Collects co‑pays and balances as directed by the Financial Counselor and “Co‑Pay Sheet”

Adheres to Front Office Policies and Procedures

Assists in scanning if needed

Ensures insurance selection in EMR matches the Payor ID on insurance cards

Reminders Verification: Verify that each patient has received their daily appointment reminder

Chart Preparation: Prepare the clinic chart for each patient for the following day by ensuring each packet contains the following: check‑in packet, MRI, last office note, last UDS results and the patient’s medical summary

Education, Experience and Skills High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with Microsoft Office and eClinical, strong data entry skills, and strong customer service skills. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients and others, work independently with detail and accuracy, apply common sense to carry out instructions furnished in written, oral or diagram form, and deal with problems involving several variables.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, blood and body fluids.

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