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Subaru of America

Continuous Improvement Manager - Fixed OPS

Subaru of America, Camden, New Jersey, United States, 08100

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Role Summary

Maintains responsibility for driving process and performance improvements focusing on Regional Distribution Centers (RDCs), the Parts Packaging operation, and overall process improvement. Leads business case development, return on investment (ROI) analyses, data-driven decision making, and project execution to optimize efficiency, safety, and quality.

Core Responsibilities

Identifies, designs, and implements continuous improvement (CI) projects primarily focusing on the Regional Distribution Center (RDC) network with crossover into supply chain and logistics functions to drive measurable performance gains.

Develops and manages multiple CI projects concurrently, ensuring on-time delivery, alignment with business objectives, and effective stakeholder communication.

Creates and presents detailed business cases and return on investment (ROI) analyses to justify improvement initiatives and capital investments.

Tracks project performance and ensures that benefits are realized post-implementation.

Analyzes key operational trends across RDCs and supply chain data to identify performance gaps and root causes.

Analyzes and resolves damaged rack issues within RDCs; collaborates with site leaders to implement corrective and preventive actions.

Serves as point person for Occupational Safety and Health Administration (OSHA) Readiness team to mitigate risk for RDCs including monitoring, tracking, and summarizing accidents and incidents; identifying trends; and supporting facility safety improvement initiatives.

Partners with Facilities, Finance, RDC Operations, Transportation, and Supply Chain teams to align on improvement priorities and resource allocation.

Supports contract reviews and vendor performance evaluations for operational partners.

Leads, coaches, and develops direct report(s), fostering analytical proficiency, professional growth, and CI mindset.

Additional Responsibilities

Develops and maintains custom reports, scorecards, and dashboards to monitor key performance indicators (KPIs), support decision making, and improve visibility of performance metrics.

Uses North American Parts Benchmarking (NAPB) data to benchmark operations and guide improvement priorities.

Provides regular updates including summaries highlighting opportunities, risks, and performance outcomes.

Attends weekly and monthly calls with Dedicated Delivery Service (DDS) carriers to review performance, safety, and service results, and provides feedback as needed.

Attends weekly calls regarding ocean container status to ensure visibility and timely delivery of international shipments.

Works closely with Information Technology (IT) to enhance system data capture, reporting automation, and digital process improvement initiatives.

Required Skills & Personal Qualifications

Advanced skills in Excel, Power BI, and data visualization tools; SAP or warehouse management system (WMS) experience preferred.

Exceptional communication and presentation skills.

Demonstrated ability to convert data insights into actionable strategies.

Strong problem-solving, time management, and organizational abilities.

Six Sigma (Green or Black Belt) certification, Preferred.

Education & Experience

Bachelor's Degree in supply chain management, data analytics, business administration or related field required,

or

H.S. Diploma and equivalent experience in lieu of degree required.

Master's Degree preferred and may offset required years of experience.

8 to 10 years of relevant professional experience in fixed operations is required.

2 to 4 years of data analytics experience.

Work Environment

Hybrid role:

Onsite 3 days per week / Remote up to 2 days per week (after 90 days).

Prolonged sitting and computer use.

Occasional lifting of equipment up to 20 lbs.

Travel:

Approximately 30%.

Compensation The recruiting base salary range for this full-time position is $111,500 - $164,000 per year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is

bonus‑eligible , with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M2)

Why Join Us? Benefits

Medical, Dental, Vision Plans

Pension, Profit Sharing, and 401K Match Offerings

15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays

Tuition Reimbursement Program: $15,000 yearly benefit

Vehicle Discount Programs

Learning & Development

Professional growth and development opportunities

Direct partnership with senior leadership

Formal Mentorship Program

LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

About Subaru LOVE. It’s what makes Subaru, Subaru®. As a leading auto brand in the U.S., we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work—not just with donations, but through actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru continues to push the boundaries of automotive engineering to deliver vehicles that blend performance, utility, and adventure.

Our culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment where team members are encouraged to bring their unique perspectives and expertise together to create exceptional experiences for our customers.

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