Pinion
Client Services Specialist • Pinion
We are looking for a Client Services Specialist to help our clients achieve their technology goals. Build and maintain relationships, provide strategic support, and drive satisfaction.
Why Pinion Technology Core? Pinion Technology Core is a security‑first managed IT services provider empowering businesses through innovative technology and proactive support.
What You’ll Be Doing
Build strong consultative relationships with clients to drive satisfaction, retention, and growth.
Develop and maintain a deep understanding of each client’s business, IT environment, and strategic goals.
Translate client needs into actionable service and product requirements.
Monitor client work, service calls, and documentation with precision and timeliness.
Collaborate across departments to create and maintain technology plans tailored to client needs.
Identify client trends and proactively develop strategies to address them.
Generate opportunities, prepare quotes, and track account activity.
What You’ll Need
Proven experience in client service and retention, ideally within IT or an MSP environment.
Excellent communication skills to engage business owners and stakeholders.
Technical curiosity and a drive to stay current on technology trends and business solutions.
Problem‑solving mindset and attention to detail.
Proficiency in Microsoft Office and familiarity with CRM systems.
Critical thinking to analyze client needs and develop strategic solutions.
Flexibility, including willingness to travel overnight occasionally.
What’s in it for you
Opportunity to grow in an expanding team of IT and sales professionals.
Flexible work environment with hybrid or in‑office options.
People‑centered culture that values innovation, efficiency, and fun.
Competitive compensation and benefits package: health, dental, vision, life, disability insurance, 401(k)/profit sharing, paid holidays and flexible schedules.
Compensation Estimated range: $40,000 – $60,000 with quarterly bonus opportunities. Compensation decisions consider experience, skills, certifications, and geography.
Colorado Residents Materials submitted need not include age or date of birth information.
EEO Pinion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Application Deadline 1/9/2026
Seniority level Not Applicable
Employment type Full‑time
Job function Accounting
Location Missoula, MT
#J-18808-Ljbffr
We are looking for a Client Services Specialist to help our clients achieve their technology goals. Build and maintain relationships, provide strategic support, and drive satisfaction.
Why Pinion Technology Core? Pinion Technology Core is a security‑first managed IT services provider empowering businesses through innovative technology and proactive support.
What You’ll Be Doing
Build strong consultative relationships with clients to drive satisfaction, retention, and growth.
Develop and maintain a deep understanding of each client’s business, IT environment, and strategic goals.
Translate client needs into actionable service and product requirements.
Monitor client work, service calls, and documentation with precision and timeliness.
Collaborate across departments to create and maintain technology plans tailored to client needs.
Identify client trends and proactively develop strategies to address them.
Generate opportunities, prepare quotes, and track account activity.
What You’ll Need
Proven experience in client service and retention, ideally within IT or an MSP environment.
Excellent communication skills to engage business owners and stakeholders.
Technical curiosity and a drive to stay current on technology trends and business solutions.
Problem‑solving mindset and attention to detail.
Proficiency in Microsoft Office and familiarity with CRM systems.
Critical thinking to analyze client needs and develop strategic solutions.
Flexibility, including willingness to travel overnight occasionally.
What’s in it for you
Opportunity to grow in an expanding team of IT and sales professionals.
Flexible work environment with hybrid or in‑office options.
People‑centered culture that values innovation, efficiency, and fun.
Competitive compensation and benefits package: health, dental, vision, life, disability insurance, 401(k)/profit sharing, paid holidays and flexible schedules.
Compensation Estimated range: $40,000 – $60,000 with quarterly bonus opportunities. Compensation decisions consider experience, skills, certifications, and geography.
Colorado Residents Materials submitted need not include age or date of birth information.
EEO Pinion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Application Deadline 1/9/2026
Seniority level Not Applicable
Employment type Full‑time
Job function Accounting
Location Missoula, MT
#J-18808-Ljbffr