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Clay Cooley Auto Group

Appointment Setter/ BDC (Business Development Center) Agent

Clay Cooley Auto Group, Irving, Texas, United States, 75084

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Appointment Setter/BDC (Business Development Center) Agent Join to apply for the

Appointment Setter/BDC (Business Development Center) Agent

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Clay Cooley Auto Group

1 week ago Be among the first 25 applicants

The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the best buying experience, and we need you to accompany us and join our growing successful family!

Clay Cooley Auto Group is actively seeking energetic and customer-focused Appointment Setters (BDC Agents) to assist in creating excellent initial impressions and setting appointments for our dealerships. Appointment Setters are primarily responsible for managing incoming calls and internet leads, scheduling appointments, and following up with potential customers to drive traffic and sales at the dealership. These individuals must possess a passion for developing relationships and providing exceptional customer service!

Employee Compensation Package

Paid time off and holiday pay

Company paid life insurance

Medical, dental, vision, disability, critical illness, accident, and hospital insurance plans available

Flexible spending account and employee assistance program accessible

Retirement Savings Plans (401K / ROTH) plus company matching

Employee Discounts

Role Responsibilities

Manage numerous inbound/outbound calls and internet requests

Correspond with potential customers to address inquiries, provide additional information, and make appointments for the dealerships

Utilize the CRM software and lead management tools to update customers' information and monitor interests and manage flow of inquiries

Contact internet leads and previous customers to originate and confirm appointments and resolve any remaining issues

Maintain communication with the teams at the dealerships to ensure smooth customer experience and efficient service appointments

Keep potential and current customers informed about company promotions and incentive programs

Employee Prerequisites

Onboarding process completed within days of applying

General automotive product knowledge; pay is based on experience

Excellent verbal and written communication, computer, and phone skills

Knowledge of automotive CRM software is a bonus

Job Type Full-time

We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.

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