Clay Cooley Auto Group
Appointment Setter/ BDC (Business Development Center) Agent
Clay Cooley Auto Group, Irving, Texas, United States, 75084
Appointment Setter/BDC (Business Development Center) Agent
Join to apply for the
Appointment Setter/BDC (Business Development Center) Agent
role at
Clay Cooley Auto Group
1 week ago Be among the first 25 applicants
The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the best buying experience, and we need you to accompany us and join our growing successful family!
Clay Cooley Auto Group is actively seeking energetic and customer-focused Appointment Setters (BDC Agents) to assist in creating excellent initial impressions and setting appointments for our dealerships. Appointment Setters are primarily responsible for managing incoming calls and internet leads, scheduling appointments, and following up with potential customers to drive traffic and sales at the dealership. These individuals must possess a passion for developing relationships and providing exceptional customer service!
Employee Compensation Package
Paid time off and holiday pay
Company paid life insurance
Medical, dental, vision, disability, critical illness, accident, and hospital insurance plans available
Flexible spending account and employee assistance program accessible
Retirement Savings Plans (401K / ROTH) plus company matching
Employee Discounts
Role Responsibilities
Manage numerous inbound/outbound calls and internet requests
Correspond with potential customers to address inquiries, provide additional information, and make appointments for the dealerships
Utilize the CRM software and lead management tools to update customers' information and monitor interests and manage flow of inquiries
Contact internet leads and previous customers to originate and confirm appointments and resolve any remaining issues
Maintain communication with the teams at the dealerships to ensure smooth customer experience and efficient service appointments
Keep potential and current customers informed about company promotions and incentive programs
Employee Prerequisites
Onboarding process completed within days of applying
General automotive product knowledge; pay is based on experience
Excellent verbal and written communication, computer, and phone skills
Knowledge of automotive CRM software is a bonus
Job Type Full-time
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
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Appointment Setter/BDC (Business Development Center) Agent
role at
Clay Cooley Auto Group
1 week ago Be among the first 25 applicants
The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the best buying experience, and we need you to accompany us and join our growing successful family!
Clay Cooley Auto Group is actively seeking energetic and customer-focused Appointment Setters (BDC Agents) to assist in creating excellent initial impressions and setting appointments for our dealerships. Appointment Setters are primarily responsible for managing incoming calls and internet leads, scheduling appointments, and following up with potential customers to drive traffic and sales at the dealership. These individuals must possess a passion for developing relationships and providing exceptional customer service!
Employee Compensation Package
Paid time off and holiday pay
Company paid life insurance
Medical, dental, vision, disability, critical illness, accident, and hospital insurance plans available
Flexible spending account and employee assistance program accessible
Retirement Savings Plans (401K / ROTH) plus company matching
Employee Discounts
Role Responsibilities
Manage numerous inbound/outbound calls and internet requests
Correspond with potential customers to address inquiries, provide additional information, and make appointments for the dealerships
Utilize the CRM software and lead management tools to update customers' information and monitor interests and manage flow of inquiries
Contact internet leads and previous customers to originate and confirm appointments and resolve any remaining issues
Maintain communication with the teams at the dealerships to ensure smooth customer experience and efficient service appointments
Keep potential and current customers informed about company promotions and incentive programs
Employee Prerequisites
Onboarding process completed within days of applying
General automotive product knowledge; pay is based on experience
Excellent verbal and written communication, computer, and phone skills
Knowledge of automotive CRM software is a bonus
Job Type Full-time
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
#J-18808-Ljbffr