Clive Behavioral
Program Coordinator - Outpatient Services - Full Time
Clive Behavioral, Fremont, California, us, 94537
Responsibilities
Come join our team and love what you do! Fremont Hospital is currently hiring a full‑time
Outpatient Services Program Coordinator
to support and strengthen our outpatient programs. The role is ideal for a self‑starter who is naturally organized, enjoys juggling moving pieces, takes initiative, and finds satisfaction in making systems run smoothly while creating a welcoming experience for patients and families.
The Program Coordinator serves as the primary point of contact for patients entering outpatient services. Responsibilities include scheduling and coordinating all patient assessments; explaining available services and levels of care; guiding patients and families through next steps; and coordinating appointments within the program. The role works closely with clinical and administrative leadership to support care coordination and project‑based initiatives across Partial Hospitalization (PHP), Intensive Outpatient (IOP), and inpatient levels of care. Additionally, the Coordinator tracks attendance and engagement to ensure accurate communication and continuity of care.
In addition to care coordination, the Program Coordinator supports the operational infrastructure of the outpatient program. This includes administrative and programmatic tasks such as creating and maintaining treatment‑planning tools, managing attendance tracking and incentive‑based initiatives, supporting scheduling workflows, and assisting with program‑improvement projects that enhance efficiency and patient experience.
The Program Coordinator also functions in an office‑management and patient‑facing capacity, serving as one of the first points of contact for patients and families. Responsibilities include covering the front desk, welcoming and checking in patients, managing incoming calls, maintaining supplies, and ensuring the outpatient office runs smoothly and professionally. The role also includes helping plan and support patient‑centered events and activities—ideal for those who love to host and create experiences for others.
This position works under the guidance of the Executive Director of Business Development, reports directly to the Administrative Director of Outpatient Services, and collaborates closely with the Program Manager and multidisciplinary treatment team to support both daily operations and longer‑term program goals.
Qualifications Education:
High school graduate or equivalent; college or university experience preferred.
Experience:
At least two (2) years of related experience in a human service, social service, psychiatric, or mental health setting, performing triage for inquiries and providing excellent customer service.
Knowledge of psychiatric patient care techniques with an understanding of mental illness.
Experience in facilitating patient care, program implementation; knowledge of psychotherapeutic interventions and psychiatric diagnoses.
Certification(s):
CPR with AED (CPR/AED) certification must be current and a copy of your certification must be presented to Human Resources before hire.
You must successfully complete Fremont Hospital’s Non‑Violent Crisis Intervention (CPI) training course (Blocking/Disengagement Skills Only) within 90 days of employment and prior to assisting with preventative intervention measures.
Computer/Software:
35+ WPM; Microsoft Office Suite; electronic health record; customer retention management software; hospital management software.
Benefits
Challenging and rewarding work environment
Competitive compensation
Tuition assistance
Career development opportunities across UHS and our 300+ locations
HealthStream online learning catalogue with plenty of free CEU courses
Generous paid time off
Excellent Medical, Dental, Vision, and Prescription Drug Plans
401(K) with company match and discounted stock plan
Pet insurance
SoFi Student Loan Refinancing Program
More information is available on our Benefits Guest Website: uhsguest.com
Commuting Fremont Hospital is conveniently located near public transportation options such as AC Transit, BART, and the ACE Train.
About Fremont Hospital Fremont Hospital is a fully accredited, 148‑bed private inpatient psychiatric hospital providing quality care for children through adults. The facility offers assessments, inpatient psychiatric hospitalization, partial‑hospitalization, intensive outpatient psychiatric treatment, and chemical dependency outpatient care.
About UHS Universal Health Services, Inc. is one of the nation’s largest and most respected providers of hospital and healthcare services. With 89,000 employees, UHS operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities, and various related services across 38 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information) from you via email. Our recruiters will not email you from a public webmail client such as Hotmail, Gmail, or Yahoo Mail. If you suspect a fraudulent job posting or email, we encourage you to report it to appropriate law enforcement and to verify job opportunities on legitimate UHS career websites.
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Outpatient Services Program Coordinator
to support and strengthen our outpatient programs. The role is ideal for a self‑starter who is naturally organized, enjoys juggling moving pieces, takes initiative, and finds satisfaction in making systems run smoothly while creating a welcoming experience for patients and families.
The Program Coordinator serves as the primary point of contact for patients entering outpatient services. Responsibilities include scheduling and coordinating all patient assessments; explaining available services and levels of care; guiding patients and families through next steps; and coordinating appointments within the program. The role works closely with clinical and administrative leadership to support care coordination and project‑based initiatives across Partial Hospitalization (PHP), Intensive Outpatient (IOP), and inpatient levels of care. Additionally, the Coordinator tracks attendance and engagement to ensure accurate communication and continuity of care.
In addition to care coordination, the Program Coordinator supports the operational infrastructure of the outpatient program. This includes administrative and programmatic tasks such as creating and maintaining treatment‑planning tools, managing attendance tracking and incentive‑based initiatives, supporting scheduling workflows, and assisting with program‑improvement projects that enhance efficiency and patient experience.
The Program Coordinator also functions in an office‑management and patient‑facing capacity, serving as one of the first points of contact for patients and families. Responsibilities include covering the front desk, welcoming and checking in patients, managing incoming calls, maintaining supplies, and ensuring the outpatient office runs smoothly and professionally. The role also includes helping plan and support patient‑centered events and activities—ideal for those who love to host and create experiences for others.
This position works under the guidance of the Executive Director of Business Development, reports directly to the Administrative Director of Outpatient Services, and collaborates closely with the Program Manager and multidisciplinary treatment team to support both daily operations and longer‑term program goals.
Qualifications Education:
High school graduate or equivalent; college or university experience preferred.
Experience:
At least two (2) years of related experience in a human service, social service, psychiatric, or mental health setting, performing triage for inquiries and providing excellent customer service.
Knowledge of psychiatric patient care techniques with an understanding of mental illness.
Experience in facilitating patient care, program implementation; knowledge of psychotherapeutic interventions and psychiatric diagnoses.
Certification(s):
CPR with AED (CPR/AED) certification must be current and a copy of your certification must be presented to Human Resources before hire.
You must successfully complete Fremont Hospital’s Non‑Violent Crisis Intervention (CPI) training course (Blocking/Disengagement Skills Only) within 90 days of employment and prior to assisting with preventative intervention measures.
Computer/Software:
35+ WPM; Microsoft Office Suite; electronic health record; customer retention management software; hospital management software.
Benefits
Challenging and rewarding work environment
Competitive compensation
Tuition assistance
Career development opportunities across UHS and our 300+ locations
HealthStream online learning catalogue with plenty of free CEU courses
Generous paid time off
Excellent Medical, Dental, Vision, and Prescription Drug Plans
401(K) with company match and discounted stock plan
Pet insurance
SoFi Student Loan Refinancing Program
More information is available on our Benefits Guest Website: uhsguest.com
Commuting Fremont Hospital is conveniently located near public transportation options such as AC Transit, BART, and the ACE Train.
About Fremont Hospital Fremont Hospital is a fully accredited, 148‑bed private inpatient psychiatric hospital providing quality care for children through adults. The facility offers assessments, inpatient psychiatric hospitalization, partial‑hospitalization, intensive outpatient psychiatric treatment, and chemical dependency outpatient care.
About UHS Universal Health Services, Inc. is one of the nation’s largest and most respected providers of hospital and healthcare services. With 89,000 employees, UHS operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities, and various related services across 38 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Avoid and Report Recruitment Scams During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information) from you via email. Our recruiters will not email you from a public webmail client such as Hotmail, Gmail, or Yahoo Mail. If you suspect a fraudulent job posting or email, we encourage you to report it to appropriate law enforcement and to verify job opportunities on legitimate UHS career websites.
#J-18808-Ljbffr