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Adventist Health

Patient Access Representative, Per Diem, Variable Shift

Adventist Health, Clearlake, California, United States, 95422

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Patient Access Representative, Per Diem, Variable Shift

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Adventist Health

Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Job Summary

Exempt: No

Performs a variety of specialized clerical duties relating to the pre-admission and admission of patients. Compiles necessary demographic and financial data for various hospital departments and functions. This position is represented by RCHEA.

Responsibilities

Adheres to department policies, procedures, objectives, quality assurance, safety, environmental and infection control standards.

Answers all telephone inquiries in a timely, courteous and professional manner. Collects deposits and/or co-pay from patient at time of service.

Greets patients in appropriate manner and requests them to sign in.

Interviews patient or representative and obtains complete and accurate personal, demographic and financial information necessary for hospital admission and registration.

Confirms insurance coverage to include Medicare, Medi-Cal, CMSP and commercial insurance programs.

Documents any financial information needed by the Patient Accounting Office.

Obtains proper signatures on Conditions of Admission, Patient Rights Acknowledgment, Medicare Screening Form, etc., as appropriate.

Verifies completed registrations through AETS program.

Willingly performs other duties and innovations as assigned.

Qualifications

Experience as a registration clerk or related position preferred.

High school diploma or GED.

Average computer skills.

Average written and verbal communication skills.

Knowledge of insurance and billing procedures preferred.

Knowledge of medical terminology desired.

Working knowledge of basic office and clerical skills.

Ability to file alphabetically.

Ability to organize and maintain good follow-up.

Ability to reach decisions, take appropriate action and follow through within scope of responsibility.

Ability to work independently with minimal supervision.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities.

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