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Service Express, Inc.

Channel Account Manager

Service Express, Inc., Phoenix, Arizona, United States, 85003

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Open to candidates in western region of the US

Are you passionate about building strategic partnerships and driving growth? As a

Channel Account Manager

at Service Express, you’ll be the trusted advisor to our key resellers and solution providers—helping them succeed while fueling our partner-sourced revenue. In this role, you’ll activate new relationships, align our innovative solutions with partners’ go-to-market strategies, and execute regional growth plans that make a measurable impact. If you thrive on collaboration, relationship-building, and delivering results, this is your opportunity to lead the charge in shaping our channel success.

What You Will Do:

Build and grow relationships with assigned channel partners (VARs & solution providers) across the western region of the US

Serve as a trusted advisor and main point of contact for partners, understanding their business models and aligning our offerings with their objectives

Drive partner-sourced and partner-influenced revenue through joint selling efforts

Collaborate closely with internal sales teams to develop and execute regional partner plans

Onboard, train, and enable partners on Service Express offerings, tools, and sales processes

Lead QBRs (Quarterly Business Reviews) to review KPIs and growth strategies

Partner with cross-functionalSales, Marketing, Product, and Customer Success) to support joint events, campaigns, and demand‑gen activities

Represent the partner voice internally to influence enhancements across product, process, and programs

Manage CRM with accurate notes, pipeline updates, and partner activity records

Track partner performance and engagement, delivering reports on revenue impact and enablement milestones

Identify and recruit new partners where strategic gaps exist

This position requires approximately

50% travel —about two weeks per month—across the western half of the U.S. to meet with new and existing partners.

What We Are Looking For From You:

Proven success managing channel partnerships or strategic B2B relationships

Experience driving revenue through indirect sales or partner‑influenced strategies

Strong understanding of partner business models and ability to tailor value propositions accordingly

Relationships with insight, zones and other west regional channel partners a plus

Track record of hitting metrics in a quota‑carrying or target‑based environment

Excellent communication, presentation, and cross‑functional collaboration skills

Experience with CRM systems and reporting tools

Self‑starter mentality with a strategic, data‑driven approach

We You Can Expect From Us:

$100,000 – $110,000 base salary based on experience + uncapped commission

Cross functional collaboration between sales, technical, and sales leadership

Day‑one benefits: Medical, dental, vision, and multiple health plans

Parental leave for birthing and non‑birthing parents

Workplace flexibility

Fitness reimbursement and wellness support

Competitive salary, 401(k) match, and performance incentives

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

Ready To Join Us? We’re always looking for passionate life‑long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.

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