Kion Group AG
The NKAM purpose is to develop mutually beneficial business relationships between Linde and their designated portfolio of customers. Whilst also ensuring:
National Key Account individual targets are achieved
Ensuring all CRM targets including visits, pipeline and quotation quotas are met
Develop and implement a customer strategy for all accounts within their portfolio in conjunction with the CDP and contract managers.# **We offer:*** Achieve business objectives for NKA within designated customer accounts (OI, Net Sales, Profit)* Manage and develop their National Key account portfolio and pipeline including renewals; through the EOC process.* Take responsibility for the sales process from forecasting enquiries and order to delivery* Maintain and update CRM systems to show all customer visits and review meeting.* Co-ordinate and respond to all tenders received in conjunction with relevant teams within the business.* Respond and facilitate to any short term rental requirements. Identify profitable business opportunities from targeted accounts.* Ownership of customer communication and stakeholder management.* Collaboration with the LMH UK Regional Sales team to deliver the most effective customer solution and experience.* Analysis of account profitability data, identification and proactive intervention to optimise performance.* Assist in the resolution of aged debt and invoicing queries. Identify any health and safety concerns and advise any necessary recommendations, for both LMH employees and our customers.Any ad-hoc duties as defined by your line manager.# **Tasks and Qualifications:**Required functional competencies /experience and qualifications:* Relationship management* Commercial acumen* Strategic business acumen* Results focused* Stakeholder management (internal and external)* Forecasting, planning and strategy development* Negotiation skills* Complex sales process understanding* Product/solution knowledge* Change management* Forecasting and reporting skills* Communication, presentation skillsInformation Technology**Linde Material Handling** is a leading global manufacturer of forklift trucks and warehouse trucks, and a provider of intralogistics solutions and services. As an innovation leader, we deliver progressive products and tailored solutions, which meet all individual requirements that an application or company may have.We are represented in more than 100 countries worldwide with our own branches. The company’s international network includes production and assembly plants in Germany, France, the Czech Republic, the USA, and China as well as more than 700 sales and service locations. Around the world, we have some 13,000 people working passionately on holistic intralogistics solutions, to help boost our customers’ performance in the long term.Linde is part of the KION Group, which is the largest manufacturer of forklift trucks and warehouse trucks in Europe, measured by units. Within the KION Group, we are helping to shape the future together with our strong brands Linde, STILL and Dematic and represent the very best our industry has to offer. The KION Group is a global enterprise made up of more than 42,000 employees in more than 100 countries.**Our culture is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence.** #J-18808-Ljbffr
National Key Account individual targets are achieved
Ensuring all CRM targets including visits, pipeline and quotation quotas are met
Develop and implement a customer strategy for all accounts within their portfolio in conjunction with the CDP and contract managers.# **We offer:*** Achieve business objectives for NKA within designated customer accounts (OI, Net Sales, Profit)* Manage and develop their National Key account portfolio and pipeline including renewals; through the EOC process.* Take responsibility for the sales process from forecasting enquiries and order to delivery* Maintain and update CRM systems to show all customer visits and review meeting.* Co-ordinate and respond to all tenders received in conjunction with relevant teams within the business.* Respond and facilitate to any short term rental requirements. Identify profitable business opportunities from targeted accounts.* Ownership of customer communication and stakeholder management.* Collaboration with the LMH UK Regional Sales team to deliver the most effective customer solution and experience.* Analysis of account profitability data, identification and proactive intervention to optimise performance.* Assist in the resolution of aged debt and invoicing queries. Identify any health and safety concerns and advise any necessary recommendations, for both LMH employees and our customers.Any ad-hoc duties as defined by your line manager.# **Tasks and Qualifications:**Required functional competencies /experience and qualifications:* Relationship management* Commercial acumen* Strategic business acumen* Results focused* Stakeholder management (internal and external)* Forecasting, planning and strategy development* Negotiation skills* Complex sales process understanding* Product/solution knowledge* Change management* Forecasting and reporting skills* Communication, presentation skillsInformation Technology**Linde Material Handling** is a leading global manufacturer of forklift trucks and warehouse trucks, and a provider of intralogistics solutions and services. As an innovation leader, we deliver progressive products and tailored solutions, which meet all individual requirements that an application or company may have.We are represented in more than 100 countries worldwide with our own branches. The company’s international network includes production and assembly plants in Germany, France, the Czech Republic, the USA, and China as well as more than 700 sales and service locations. Around the world, we have some 13,000 people working passionately on holistic intralogistics solutions, to help boost our customers’ performance in the long term.Linde is part of the KION Group, which is the largest manufacturer of forklift trucks and warehouse trucks in Europe, measured by units. Within the KION Group, we are helping to shape the future together with our strong brands Linde, STILL and Dematic and represent the very best our industry has to offer. The KION Group is a global enterprise made up of more than 42,000 employees in more than 100 countries.**Our culture is shaped by the shared values of the KION Group: integrity, collaboration, courage, and excellence.** #J-18808-Ljbffr