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RHF Management, Inc.

Assistant Property Manager

RHF Management, Inc., Arlington, Virginia, United States, 22201

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CARLIN (THE) Carlin Springs RHF Partners, LP 4300 N Carlin Springs Rd Arlington, VA 222032006, USA

The

Assistant Property Manager

at

The Carlin , an affordable senior housing community in

Arlington, VA , supports the Property Manager in overseeing daily operations, leasing activities and regulatory compliance. This role requires close interaction with residents, applicants, vendors, RHF corporate teams, and regulatory agencies to ensure the community operates efficiently and in full compliance with

LIHTC program requirements .

The ideal candidate is highly organized, detail-oriented, and resident-focused, with the ability to manage certifications, leasing functions, and administrative responsibilities in a fast-paced senior housing environment while demonstrating patience, professionalism, and compassion.

Key Responsibilities Daily Operations & Administrative Support

Answer incoming calls, assist callers, or route detailed messages to the Property Manager or Maintenance team.

Manage correspondence with residents, staff, vendors, community officials, and investors.

Coordinate appointments with residents and applicants and gather required documentation.

Maintain accurate, organized, and compliant resident, applicant, and property files.

Manage and maintain the applicant waitlist, including scheduling interviews and updating application statuses.

Process, track, and follow up on maintenance work orders using

RealPage OneSite .

Monitor office supply levels and notify the Property Manager when replenishment is needed.

Update resident and applicant information in OneSite as required.

Perform additional administrative duties as assigned.

LIHTC Compliance & Certifications

Process initial certifications and annual recertifications accurately and on time.

Verify household income, assets, student status, and program eligibility in accordance with

LIHTC regulations .

Ensure all certification documentation is complete, accurate, and submitted within required deadlines.

Maintain compliance with Fair Housing regulations, LIHTC guidelines, and FPM policies.

Assist with preparation for compliance reviews, audits, and inspections.

Identify and resolve discrepancies to maintain regulatory compliance.

Leasing & Occupancy Management

Assist with leasing activities, including showing units to prospective residents.

Process rental applications and ensure completion of required documentation.

Coordinate

move-ins, move-outs, and unit transfers

in compliance with LIHTC rules and property policies.

Maintain accurate occupancy records and support efforts to achieve and sustain full occupancy.

Resident Relations

Serve as a primary point of contact for residents and applicants.

Address resident concerns with professionalism, empathy, and discretion.

Clearly communicate policies, procedures, and community updates.

Support positive resident engagement and a respectful community environment.

Assist with rent collection, posting payments, and issuing receipts.

Track delinquencies and prepare late notices as directed.

Support the Property Manager in resolving financial discrepancies.

Support on-site staff to ensure smooth daily operations.

Coordinate with vendors for maintenance and services, ensuring timely completion.

Communicate operational updates or issues promptly to the Property Manager.

Qualifications Education & Experience

Minimum of

2 years of office or administrative experience

required.

Property management or LIHTC experience strongly preferred .

Experience working in affordable or senior housing environments is a plus.

Proficiency in

Microsoft Word, Excel, and RealPage OneSite

preferred.

Strong organizational skills

with the ability to manage multiple priorities.

Excellent verbal and written communication skills .

Detail-oriented

with a strong focus on compliance and accuracy.

Ability to work independently and as part of a team.

Demonstrated

customer service skills

with empathy and professionalism.

Ability to thrive in a fast-paced, deadline-driven environment.

Ability to meet critical deadlines and manage multiple responsibilities.

Frequent interaction with residents, staff, and external partners.

Flexibility to adapt to changing operational and compliance needs.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated

base pay range for the position is $26.00- $26.00 per hour.

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance and more

Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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