Sage Restaurant Group
Why us?
TheNines, A Luxury Collection Hotel, Portland is seeking a
Night Auditor
to join their renowned team. This position fills morning, swing, and overnight shifts as needed. The perfect candidate is passionate about service and creating indigenous experiences for each guest!
Poised in the heart of the city center
within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure’s storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.
As part of Sage Ho hospitality Group, we passionately strive to be the best and create excellence in everything we do.
Job Overview The
Night Auditor
audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits TheNinesoffersperksthat are comparable to progressive employers.
Medical, Vision, Dental and Retirement Benefits:
Paid sick time and eligibility to apply for Paid Leave Oregon
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible toparticipatein the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in HealthSavingsAccounts(HSA)with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and CommuterFlexibleSpendingAccounts(FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible topurchasePet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertilityguidance for those enrolled in Sage medical plan
Other Benefits:
All associates can enjoy our complimentary cafeteria
$50 TriMet monthly subsidy – Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
Calm Health Application Subscription
Employeeassistanceprogram
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring.
To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at SageHospitality that await you.
ID:
2025-29823
Position Type:
Regular Full-Time
Property:
The Nines
Outlet:
Hotel
Category:
Front Desk & Guest Services
Min:
USD $22.50/Hr.
Tipped Position:
No
Address:
525 SW Morrison St
City:
Portland
State:
Oregon
EOE Protected Veterans/Disability
#J-18808-Ljbffr
TheNines, A Luxury Collection Hotel, Portland is seeking a
Night Auditor
to join their renowned team. This position fills morning, swing, and overnight shifts as needed. The perfect candidate is passionate about service and creating indigenous experiences for each guest!
Poised in the heart of the city center
within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure’s storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.
As part of Sage Ho hospitality Group, we passionately strive to be the best and create excellence in everything we do.
Job Overview The
Night Auditor
audits, balances and reports on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits TheNinesoffersperksthat are comparable to progressive employers.
Medical, Vision, Dental and Retirement Benefits:
Paid sick time and eligibility to apply for Paid Leave Oregon
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible toparticipatein the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in HealthSavingsAccounts(HSA)with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and CommuterFlexibleSpendingAccounts(FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible topurchasePet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertilityguidance for those enrolled in Sage medical plan
Other Benefits:
All associates can enjoy our complimentary cafeteria
$50 TriMet monthly subsidy – Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
Calm Health Application Subscription
Employeeassistanceprogram
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring.
To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at SageHospitality that await you.
ID:
2025-29823
Position Type:
Regular Full-Time
Property:
The Nines
Outlet:
Hotel
Category:
Front Desk & Guest Services
Min:
USD $22.50/Hr.
Tipped Position:
No
Address:
525 SW Morrison St
City:
Portland
State:
Oregon
EOE Protected Veterans/Disability
#J-18808-Ljbffr