Arizona Department of Economic Security
CASE MANAGER 3
Arizona Department of Economic Security, Phoenix, Arizona, United States, 85003
CASE MANAGER 3
Job Location: Division of Developmental Disabilities (DDD)
8620 North 22nd Avenue, Phoenix, Arizona 85021 or 125 East Elliot Road, Chandler, Arizona 85225
Salary: $53,000 - $55,000
Grade: 18
Closing Date: December 21, 2025
Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit
des.az.gov
or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Essential Duties and Responsibilities
Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and to discuss service needs and supports
Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services
Collaborate with community agencies to provide assistance and support to members and families in crisis
Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as Supervisor in Supervisor's absence
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA)
Community resources, medical and behavioral health issues and terminology
Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP)
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
Principles and practices of case management
Skills
Initiating, developing, and maintaining member service plans
Interviewing, counseling, and interacting with members and family members
Problem identification and resolution
Abilities
Work independently and within diverse work teams
Lead a team of Support Coordinators in the absence of the supervisor
Maintain confidentiality
Drive a motor vehicle
Pre-Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities
Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions
All newly hired State employees are subject to and the Electronic Employment Eligibility Verification Program (E-Verify)
Benefits
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us For questions about this career opportunity, please contact Jared Dechantigny at 480‑486‑8723 or JDechantigny@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑486‑8723 or JDechantigny@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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8620 North 22nd Avenue, Phoenix, Arizona 85021 or 125 East Elliot Road, Chandler, Arizona 85225
Salary: $53,000 - $55,000
Grade: 18
Closing Date: December 21, 2025
Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit
des.az.gov
or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Essential Duties and Responsibilities
Drive a vehicle to conduct onsite visits to members' homes, schools and/or program sites to develop relationships and to discuss service needs and supports
Develop, review, monitor and evaluate Person-Centered Service Plan (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services
Collaborate with community agencies to provide assistance and support to members and families in crisis
Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as Supervisor in Supervisor's absence
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA)
Community resources, medical and behavioral health issues and terminology
Knowledge of methods, procedures, and techniques used in the development of Person-Centered Service Plan (PCSP)
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
Principles and practices of case management
Skills
Initiating, developing, and maintaining member service plans
Interviewing, counseling, and interacting with members and family members
Problem identification and resolution
Abilities
Work independently and within diverse work teams
Lead a team of Support Coordinators in the absence of the supervisor
Maintain confidentiality
Drive a motor vehicle
Pre-Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities
Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11)
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions
All newly hired State employees are subject to and the Electronic Employment Eligibility Verification Program (E-Verify)
Benefits
Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us For questions about this career opportunity, please contact Jared Dechantigny at 480‑486‑8723 or JDechantigny@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑486‑8723 or JDechantigny@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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