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Arizona Department of Economic Security

CASE MANAGER 2 - TARGETED UNIT

Arizona Department of Economic Security, Prescott Valley, Arizona, United States, 86314

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CASE MANAGER 2 - TARGETED UNIT

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Arizona Department of Economic Security

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DEPARTMENT OF ECONOMIC SECURITY – Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates, and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGER 2 - TARGETED UNIT Job Location: Division of Development Disabilities

Specialty District Serving District North

1500 East Cherry Street, Cottonwood, Arizona 86326

3274 Bob Drive, Prescott Valley, Arizona 86314

Posting Details: Salary: $49,000.00 - $51,000.00

Grade: 17

Closing Date: December 26, 2025

Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES, please visit des.az.gov or watch the “Our DES” video.

Job Duties

Drive a vehicle to conduct onsite visits to members' homes, schools, and/or program sites to develop relationships and discuss service needs and supports.

Develop, review, monitor, and evaluate Person‑Centered Service Plans (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.

Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.

Collaborate with community agencies to provide assistance and support to members and families in crisis.

Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects as required.

Knowledge, Skills & Abilities (KSAs)

Health Insurance Portability and Accountability Act (HIPAA).

Medical and behavioral health issues and terminology.

Knowledge of methods, procedures, and techniques used in the development of Person‑Centered Service Plans (PCSP).

Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.

Principles and practices of case management.

Skills

Developing, evaluating, and maintaining member service plans.

Interviewing, counseling, and interacting with members and family members.

Problem identification and resolution.

Abilities

Work independently and within diverse work teams.

Organize and manage case load.

Document case files and information within required/mandated timelines.

Maintain confidentiality.

Drive a motor vehicle.

Select Preferences

N/A

Pre‑Employment Requirements

Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor’s Degree in Social Work (SW), Psychology, Special Education, or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).

A Bachelor’s Degree in Human Services, Behavioral Science, or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class‑appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (See Arizona Administrative Code (A.A.C.) (R2‑10‑201.11)).

Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 in order to work with children and vulnerable adults.

Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8‑804 and the Adult Protective Services Registry pursuant to A.R.S. 46‑459.

Successfully pass background and reference check; employment is contingent upon completion of the above‑mentioned process and the Agency's ability to reasonably accommodate any restrictions.

All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

Benefits

Affordable medical, dental, life, and short‑term disability insurance plans

Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans

10 paid holidays per year

Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years

Paid Parental Leave – Up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program)

Sick time accrued at 3.70 hours bi‑weekly

Deferred compensation plan

Wellness plans

Tuition Reimbursement

Stipend Opportunities

Infant at Work Program

Rideshare and Public Transit Subsidy

Career Advancement & Employee Development Opportunities

Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State‑sponsored retirement contribution plan and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us For questions about this career opportunity, please contact Kari Nagler at 480‑536‑2513 or knagler@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.

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