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IntegrityNext

Senior Customer Success Manager (m/f/d)

IntegrityNext, New Bremen, Ohio, United States

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Permanent employee, Full or part-time · Office Munich + Mobile Work As a

Senior Customer Success Manager (m/f/d) , you help our customers get the most out of our products. If you enjoy working proactively, communicating effectively, and engaging with customers, we look forward to your application! The position is open immediately, we are searching for our Munich based office.

What can you expect?

Customer onboarding and support

– Guide customers through our platform and support them step by step in their projects

Building long-term customer relationships

– Foster sustainable and trust-based connections with customers

Specialization or variety – your choice

– Focus on specific industries or regions to become a specialist, or build a diverse and dynamic customer portfolio

Continuous development

– Take on new customers regularly to keep your work exciting and varied

What should you bring along?

Experience in Customer Success Management

– At least 2 years of professional experience in this field

Structured and independent working style

– You are organized and a true team player

Customer focus and strong communication skills

– You enjoy interacting with international business customers

Expertise in sustainability or compliance

– Experience in these areas is desirable

Technical affinity

– You have an interest in software/apps and ideally experience in software administration

Knowledge in procurement or supply chain management (a plus)

– Experience in these areas is beneficial

Strong communication skills

– Excellent German and English skills are required; an additional language is a plus

What do we offer?

Exciting and Meaningful Tasks : A role that’s not only enjoyable but also truly impactful – combined with excellent earning potential

Agile Work Environment : Work in an international setting with strong growth, offering long-term development opportunities and room to unlock your potential

Great Team : A professional and welcoming team that’s excited to have you on board

Attractive Benefits : 30 days of vacation and an EGYM Wellpass membership to support your work-life balance

Flat Hierarchies : Successfully implement your own ideas and actively contribute to shaping the future

Modern Workplace : Inspiring office spaces in the heart of Munich, with the flexibility to work remotely from home or anywhere in Germany

IntegrityNext, a global leader in supply chain sustainability software, stands at the forefront of corporate sustainability and compliance. Since 2016, businesses have trusted IntegrityNext to simplify ESG compliance, reduce risks, and address critical challenges like due diligence, decarbonization, and sustainability reporting. With over 500 customers and 2 million suppliers across 190 countries, IntegrityNext is transforming supply chains into engines of transparency and sustainable growth. For more information, visit www.integritynext.com.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants from all backgrounds and strive to create an environment where everyone feels respected and heard. Join us in our mission to build a more equitable and inclusive world.

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