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The Salvation Army USA Western Territory

Behavioral Health Associate at Clitheroe Women's Residential Program

The Salvation Army USA Western Territory, Anchorage, Alaska, United States, 99507

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Position Title Behavioral Health Associate, Women's Residential Program

Corps / Department Salvation Army Clitheroe Center – Women’s Residential Program

Location Address 1700 A Street, Anchorage, AK 99501

FLSA Status Full‑Time / 40 hours per week; Non‑Exempt

Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Scope of Position / Essential Functions The Behavioral Health Associate supports the clinical staff to assure treatment outcomes by supervising client activities and chores. The position performs data entry into databases; prepares paperwork; conducts client intakes and orientation groups; documents client behaviors in EHR; assists with operational functions and scheduling; monitors clients, provides client education, accompanies and/or transports clients on approved passes, and facilitates client recovery skills groups as needed.

Education and Work Experience

High school diploma or equivalent. Some additional education, training or experience preferred. Alaska State Counselor Technician certificate preferred.

Preferred: One year’s experience in the field of substance abuse, homelessness, or related field.

One year’s experience preferred in clerical and data entry work; proficiency in using general office equipment, Microsoft Office Suite, health databases, and report‑generating programs.

Knowledge, Skills and Abilities Required

Knowledge of or experience in client care in a clinical or medical setting preferred.

Knowledge of cross‑cultural issues.

Knowledge of peer support mentorship, advocacy, and recovery support preferred.

Understanding of trauma‑informed care preferred.

Alaska driver's license with acceptable criminal history and driving records.

Ability to maintain a collaborative and cooperative work environment and to work with a minimum of supervision.

Excellent verbal and written interpersonal and communication skills.

Proficient with general office equipment including computers and related software, with Windows applications, databases, and report‑generating software.

Familiarity with Alaska Automated Information Management System (AKAIMS) preferred.

Highly organized, detail oriented, and demonstrated ability to work harmoniously with peers, supervisors, clients, families, and visitors.

Ability to complete multiple tasks, meet deadlines, observe confidentiality, remain self‑motivated, and work with a minimum of supervision.

Essential Functions

Maintains internal program statistics, referrals data, and follow‑up records; enters data into Intergy Electronic Health Record (EHR), AKAIMS, and other databases, performs electronic transmissions, and produces related reports. Performs filing in client charts.

Schedules rooms for educational sessions, group sessions, and other uses. Performs note taking, staff hotline and/or telephones as needed. Supervises clients’ activities and chores.

Assists with preparing and submitting critical incident reports and corrective actions.

Performs client intake and program orientation; leads house routines and monitors client’s behavior, notifying primary counselor via EHR documentation when action is needed.

De‑escalates clients in emergency situations using crisis intervention techniques, and immediately contacts supervisor and/or counselor.

Completes appropriate training on medication distribution procedure, obtains medications for clients, observes client self‑administration of medication, and completes required documentation.

Supports clients in completing assignments and step work and provides feedback.

Provides client education, gives presentations, and leads discussion sessions with clients.

Transports and accompanies clients on approved passes.

Obtains urinalysis specimens from clients, as assigned.

Attends staff meetings and completes required trainings.

Adheres to all confidentiality regulations as well as 42 C.F.R., Part 2 and C.F.R., Parts 160 and 162 (HIPAA). Documents client services in the electronic health records system.

Facilitates Recovery Living Skills groups as needed.

Performs other related duties as assigned.

Software‑related Skills Microsoft Office Suite required; Intergy EHR or similar; working knowledge of integrated database applications and ability to use new software programs with basic training.

Work Environment The work environment is located in a residential treatment setting. Noise level is moderate.

Language Skills Must be able to understand, follow and give both written and oral instructions. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills Must be creative, self‑motivated, organized, flexible, and possess leadership skills.

Sacred Boundaries and Protect the Mission Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment.

Physical Requirements A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Acknowledgement of Religious Purposes of The Salvation Army The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work‑related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

Confidentiality Statement The employee understands that all information is to be treated as highly confidential. Non‑compliance will result in disciplinary action.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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