Children's Hospital of The King's Daughters
Patient Access Tech
Children's Hospital of The King's Daughters, Newport News, Virginia, United States, 23600
Patient Access Technician – Children’s Hospital of the King’s Daughters (Virginia Beach, VA)
Responsibilities
Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
Facilitates the revenue cycle process, including patient registration, insurance verification of active policy, co‑payment collection, authorization data entry, and billing inquiries.
Works collaboratively with various departments on patient access related information.
Conducts pre‑registration and insurance verification for CHKDHS services.
Provides coverage to assigned registration locations, including those outside of the primary work location or by task assignment based on operational needs.
Performs other duties as assigned.
Qualifications
High school diploma or equivalent required.
2–3 years of related work experience preferred.
Minimum of six months customer service experience required, preferably in a healthcare setting.
Knowledge of third‑party payers, ICD‑9/CPT coding, and medical terminology preferred.
Strong interpersonal skills for gathering and exchanging information in both oral and written communications with proper grammar, spelling, and punctuation.
Proficiency in computer keyboarding skills required.
Must be able to travel to varying work locations as needed.
Working Conditions
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
Physical Requirements
Click here to view physical requirements.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
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Responsibilities
Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
Facilitates the revenue cycle process, including patient registration, insurance verification of active policy, co‑payment collection, authorization data entry, and billing inquiries.
Works collaboratively with various departments on patient access related information.
Conducts pre‑registration and insurance verification for CHKDHS services.
Provides coverage to assigned registration locations, including those outside of the primary work location or by task assignment based on operational needs.
Performs other duties as assigned.
Qualifications
High school diploma or equivalent required.
2–3 years of related work experience preferred.
Minimum of six months customer service experience required, preferably in a healthcare setting.
Knowledge of third‑party payers, ICD‑9/CPT coding, and medical terminology preferred.
Strong interpersonal skills for gathering and exchanging information in both oral and written communications with proper grammar, spelling, and punctuation.
Proficiency in computer keyboarding skills required.
Must be able to travel to varying work locations as needed.
Working Conditions
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
Physical Requirements
Click here to view physical requirements.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr