The People Concern
Support Specialist, Mollie Maison (Sunday - Thursday, 7am - 3:30pm)
The People Concern, Los Angeles, California, United States, 90079
4701 W Adams Blvd, Los Angeles, CA 90016, USA •
Job Description Posted Tuesday, December 16, 2025 at 11:00 AM
Role:
Support Specialist (Sunday - Thursday, 7am - 3:30pm)
Reports to:
Program Manager
Program:
1602-DHS ODR
Location:
Mollie Maison - 4701 W Adams Blvd, Los Angeles, CA 90016
Setting:
100% Onsite
Schedule:
Sunday - Thursday, 7am - 3:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary:
In partnership with the Office of Diversion and Re-entry (ODR), the Support Specialist, Mollie Maison will function as part of a multi‑disciplinary team, and provide site based therapeutic and intervention services to clients residing in Project Based Housing. These clients have been involved in the criminal justice system and through ODR, are receiving ongoing case management services to obtain and maintain permanent supportive housing in the community.
Services provided by the Support Specialist include supporting the LVN by performing various care activities and by aiding with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills.
Essential Duties and Responsibilities
Support orientation to permanent housing for new clients.
Oversee housekeeping and hygiene guidelines in a trauma‑informed manner.
Work with LVN to support medical intervention plans.
Collaborate with Case Managers to ensure appropriate and proactive client care.
Work in collaboration with other Project‑based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned.
Order office and program supplies, when needed.
Facilitate client groups to assist with life skills development.
Develop effective, trusting relationships with clients using a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care.
Proactively create an inclusive and engaging environment to support clients’ permanent housing retention and psycho‑social rehabilitation.
Work with on site TPC leadership and supervisory staff to develop an effective working relationship with property management.
Assist Property Management with client‑related requests when appropriate.
Intervene during crises to actively de‑escalate situations, supporting safety for both staff and clients.
Communicate effectively, and in a timely manner, with management, co‑workers, and clients.
Always maintain client confidentiality according to agency, state, and HIPAA laws.
Report all statistics and outcome updates, as requested, for reporting purposes.
Attend all case conference, staff meetings, and department trainings.
Other duties as assigned.
Qualifications
High School Diploma or GED or Equivalent
Minimum of one year experience providing services to individuals that have a history of homelessness, mental illness, or are dually‑diagnosed
Prior experience working in an Interim Housing site a plus
Proficiency in Word, Excel and Outlook required
Obtain and maintain CPR and first aid certification
Demonstrated knowledge of issues faced by a culturally diverse population
Field (may need to travel) and indoor office environment
On occasion walk or drive to different local sites
Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
Will necessitate working in busy and at times loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Able to thrive in a work environment emphasizing teamwork and collaboration
Expected Behaviors of All Staff
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty‑eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence‑based solutions to the multi‑faced challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi‑faced obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits
Medical Insurance
Vision Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long‑Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
#J-18808-Ljbffr
Job Description Posted Tuesday, December 16, 2025 at 11:00 AM
Role:
Support Specialist (Sunday - Thursday, 7am - 3:30pm)
Reports to:
Program Manager
Program:
1602-DHS ODR
Location:
Mollie Maison - 4701 W Adams Blvd, Los Angeles, CA 90016
Setting:
100% Onsite
Schedule:
Sunday - Thursday, 7am - 3:30pm
Status:
Full-time/Non-Exempt/Non-Management
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings:
1
Job Description Summary:
In partnership with the Office of Diversion and Re-entry (ODR), the Support Specialist, Mollie Maison will function as part of a multi‑disciplinary team, and provide site based therapeutic and intervention services to clients residing in Project Based Housing. These clients have been involved in the criminal justice system and through ODR, are receiving ongoing case management services to obtain and maintain permanent supportive housing in the community.
Services provided by the Support Specialist include supporting the LVN by performing various care activities and by aiding with activities of daily living (ADLs). In addition, the Support Specialist will assist Case Managers in working toward goals created on each individual services plan to eliminate barriers to housing and health stability. The selected candidate will also be responsible for monitoring daily site activities and conducting wellness groups to create a sense of community and increase life skills.
Essential Duties and Responsibilities
Support orientation to permanent housing for new clients.
Oversee housekeeping and hygiene guidelines in a trauma‑informed manner.
Work with LVN to support medical intervention plans.
Collaborate with Case Managers to ensure appropriate and proactive client care.
Work in collaboration with other Project‑based Housing staff to maintain smooth operation of the housing site, which may include assisting with meal support, or other duties as assigned.
Order office and program supplies, when needed.
Facilitate client groups to assist with life skills development.
Develop effective, trusting relationships with clients using a client‑centered approach that includes motivational interviewing, harm reduction, and trauma‑informed care.
Proactively create an inclusive and engaging environment to support clients’ permanent housing retention and psycho‑social rehabilitation.
Work with on site TPC leadership and supervisory staff to develop an effective working relationship with property management.
Assist Property Management with client‑related requests when appropriate.
Intervene during crises to actively de‑escalate situations, supporting safety for both staff and clients.
Communicate effectively, and in a timely manner, with management, co‑workers, and clients.
Always maintain client confidentiality according to agency, state, and HIPAA laws.
Report all statistics and outcome updates, as requested, for reporting purposes.
Attend all case conference, staff meetings, and department trainings.
Other duties as assigned.
Qualifications
High School Diploma or GED or Equivalent
Minimum of one year experience providing services to individuals that have a history of homelessness, mental illness, or are dually‑diagnosed
Prior experience working in an Interim Housing site a plus
Proficiency in Word, Excel and Outlook required
Obtain and maintain CPR and first aid certification
Demonstrated knowledge of issues faced by a culturally diverse population
Field (may need to travel) and indoor office environment
On occasion walk or drive to different local sites
Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
Will necessitate working in busy and at times loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Able to thrive in a work environment emphasizing teamwork and collaboration
Expected Behaviors of All Staff
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty‑eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence‑based solutions to the multi‑faced challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi‑faced obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits
Medical Insurance
Vision Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long‑Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
#J-18808-Ljbffr