MEIRS
Position
GAPS Case Manager (Ukrainian) – Full‑time, Auburn, Maine, 8:00 AM–5:00 PM with occasional evenings/weekends as client needs arise. Job Summary
The Ukrainian Case Manager supports MEIRS Preferred Communities (PC) and Ukrainian Humanitarian Parole (UHP) programs by delivering 90‑day Gap Services, intensive case management for eligible ORR populations, and coordinated referrals to promote client self‑sufficiency. The role ensures compliance with ORR, ECDC, and MEIRS program guidelines, accurate documentation, and effective service delivery aligned with UHP allowable activities, including intake, assessment, referrals, limited emergency support, and ongoing monitoring of client progress. Essential Duties & Responsibilities
Direct Client Services
Deliver 90‑day Gap Services to eligible UHP clients, including intake, needs assessments, service planning, and referrals according to allowable activities. Provide intensive case management for vulnerable clients, including medically fragile cases, families experiencing sponsor breakdown, trauma‑impacted individuals, or those requiring additional stabilization. Complete eligibility verification prior to enrollment as required. Develop individualized service plans aligned with PC/UHP goals and track progress. Provide crisis intervention and emergency assistance, including housing, utilities, transportation, and food, strictly following Direct Client Assistance guidelines. Ensure timely referrals to housing, employment, ESL, youth programs, public benefits, and other community resources. Documentation, Data Entry & Reporting
Maintain accurate, confidential, and complete case files, ensuring compliance with ORR/ECDC data requirements and backup documentation for reporting. Enter client data into the ECDC database and MEIRS database in accordance with monthly and quarterly reporting needs. Prepare and submit monthly, quarterly, semi‑annual, and any special case reports. Ensure all documentation supports UHP‑funded activities, per guidance that ECDC can only report outcomes supported by backup materials. Support internal data quality audits and ensure timely correction of errors when identified. Program Implementation, Quality Assurance & Coordination
Develop monthly, quarterly, and annual performance goals in collaboration with the Program supervisor. Assist in developing and updating outreach plans, assessment tools, and case management practices. Participate in monitoring visits and audits by ECDC, ORR, and MEIRS leadership. Ensure compliance with allowable and non‑allowable services, as specified in UHP Guidance. Collaborate with MEIRS teams to prevent duplication of services, especially with programs such as R&P/PIR, employment services, housing, and ESL. Community Engagement & External Relations
Build and maintain professional relationships with social service agencies, government partners, healthcare providers, schools, and community organizations. Participate in ECDC conference calls, MEIRS program meetings, cross‑agency coordination meetings, and mandatory trainings—including national ECDC training when required. Additional Responsibilities
Provide timely updates to the Program supervisor on client needs, emerging trends, and challenges. Prepare special case reports for government agencies as needed. Perform other duties as assigned to support MEIRS’ mission and contractual obligations. Required Qualifications
High school diploma, Bachelor’s degree in Social Work or related field preferred. At least one year of case management experience, preferably with refugees, parolees, immigrants, or low‑income clients. Knowledge of U.S. refugee resettlement processes and ORR‑funded programs. Strong data entry and documentation skills, including Microsoft Excel, Word; database experience preferred. Ability to work cross‑culturally and provide trauma‑informed, client‑centered services. Language proficiency in Ukrainian, Russian, or another resettlement‑relevant language highly preferred. Authorization to work in the U.S. and ability to pass a background check. Position Classification
This is a grant‑funded position under the Preferred Communities and UHP programs for FY26, with extension dependent on continued funding for FY27. Applicants must submit a resume and cover letter; no phone inquiries accepted. Benefits
Health, dental, vision, STD/LTD, PTO, paid trainings, weekly pay, competitive wages, and flexible hours. Working Environment
The role requires a mix of sitting, standing, walking, and occasional lifting or physical exertion. Work is primarily indoors with minimal temperature variation.
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GAPS Case Manager (Ukrainian) – Full‑time, Auburn, Maine, 8:00 AM–5:00 PM with occasional evenings/weekends as client needs arise. Job Summary
The Ukrainian Case Manager supports MEIRS Preferred Communities (PC) and Ukrainian Humanitarian Parole (UHP) programs by delivering 90‑day Gap Services, intensive case management for eligible ORR populations, and coordinated referrals to promote client self‑sufficiency. The role ensures compliance with ORR, ECDC, and MEIRS program guidelines, accurate documentation, and effective service delivery aligned with UHP allowable activities, including intake, assessment, referrals, limited emergency support, and ongoing monitoring of client progress. Essential Duties & Responsibilities
Direct Client Services
Deliver 90‑day Gap Services to eligible UHP clients, including intake, needs assessments, service planning, and referrals according to allowable activities. Provide intensive case management for vulnerable clients, including medically fragile cases, families experiencing sponsor breakdown, trauma‑impacted individuals, or those requiring additional stabilization. Complete eligibility verification prior to enrollment as required. Develop individualized service plans aligned with PC/UHP goals and track progress. Provide crisis intervention and emergency assistance, including housing, utilities, transportation, and food, strictly following Direct Client Assistance guidelines. Ensure timely referrals to housing, employment, ESL, youth programs, public benefits, and other community resources. Documentation, Data Entry & Reporting
Maintain accurate, confidential, and complete case files, ensuring compliance with ORR/ECDC data requirements and backup documentation for reporting. Enter client data into the ECDC database and MEIRS database in accordance with monthly and quarterly reporting needs. Prepare and submit monthly, quarterly, semi‑annual, and any special case reports. Ensure all documentation supports UHP‑funded activities, per guidance that ECDC can only report outcomes supported by backup materials. Support internal data quality audits and ensure timely correction of errors when identified. Program Implementation, Quality Assurance & Coordination
Develop monthly, quarterly, and annual performance goals in collaboration with the Program supervisor. Assist in developing and updating outreach plans, assessment tools, and case management practices. Participate in monitoring visits and audits by ECDC, ORR, and MEIRS leadership. Ensure compliance with allowable and non‑allowable services, as specified in UHP Guidance. Collaborate with MEIRS teams to prevent duplication of services, especially with programs such as R&P/PIR, employment services, housing, and ESL. Community Engagement & External Relations
Build and maintain professional relationships with social service agencies, government partners, healthcare providers, schools, and community organizations. Participate in ECDC conference calls, MEIRS program meetings, cross‑agency coordination meetings, and mandatory trainings—including national ECDC training when required. Additional Responsibilities
Provide timely updates to the Program supervisor on client needs, emerging trends, and challenges. Prepare special case reports for government agencies as needed. Perform other duties as assigned to support MEIRS’ mission and contractual obligations. Required Qualifications
High school diploma, Bachelor’s degree in Social Work or related field preferred. At least one year of case management experience, preferably with refugees, parolees, immigrants, or low‑income clients. Knowledge of U.S. refugee resettlement processes and ORR‑funded programs. Strong data entry and documentation skills, including Microsoft Excel, Word; database experience preferred. Ability to work cross‑culturally and provide trauma‑informed, client‑centered services. Language proficiency in Ukrainian, Russian, or another resettlement‑relevant language highly preferred. Authorization to work in the U.S. and ability to pass a background check. Position Classification
This is a grant‑funded position under the Preferred Communities and UHP programs for FY26, with extension dependent on continued funding for FY27. Applicants must submit a resume and cover letter; no phone inquiries accepted. Benefits
Health, dental, vision, STD/LTD, PTO, paid trainings, weekly pay, competitive wages, and flexible hours. Working Environment
The role requires a mix of sitting, standing, walking, and occasional lifting or physical exertion. Work is primarily indoors with minimal temperature variation.
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