Inside Higher Ed
Veterinary Client Service Representative I/II (CARE)
Inside Higher Ed, Gainesville, Florida, us, 32635
Veterinary Client Service Representative I/II (CARE)
Job No:
537149
Work Type:
Full Time
Location:
Main Campus (Gainesville, FL)
Categories:
Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Veterinary Medicine/Animal Care
Department:
28319000 - VM-SAH CUSTOMER SERVICE
Job Description The UF Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.
Responsibilities:
Facilitate client visits and direct communications during their visit.
Act as liaison between client and staff to ensure a smooth visit.
Empathize with clients distressed by long waits, scheduling glitches, and other problems.
Provide excellent customer interactions, active listening, relationship building, and project a professional image.
Work Monday through Friday during normal business hours, with some weekend/holiday coverage as essential personnel is required.
Maintain ability to lift a minimum of 40 lbs, bend, kneel, pull, push, twist, and stand for extended periods.
Classification Minimum Requirements Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may be substituted at an equivalent rate for the required experience.
Veterinary CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may be substituted at an equivalent rate for the required experience.
Expected Salary $17–$20 per hour
Preferred Experience Experience in veterinary medicine or in a clinic environment.
Special Instructions to Applicants To be considered, upload a cover letter and resume. Application must be submitted by 11:55 p.m. (ET) on the posting end date.
Health Assessment Required Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist, and stand for an extended period of time.
Applications Close 07 January 2026
Benefits This CARE position offers limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Commitment The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800‑955‑8771 (TDD) or visit Accessibility at UF.
To apply, visit https://explore.jobs.ufl.edu/en-us/job/537149
#J-18808-Ljbffr
537149
Work Type:
Full Time
Location:
Main Campus (Gainesville, FL)
Categories:
Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Veterinary Medicine/Animal Care
Department:
28319000 - VM-SAH CUSTOMER SERVICE
Job Description The UF Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.
Responsibilities:
Facilitate client visits and direct communications during their visit.
Act as liaison between client and staff to ensure a smooth visit.
Empathize with clients distressed by long waits, scheduling glitches, and other problems.
Provide excellent customer interactions, active listening, relationship building, and project a professional image.
Work Monday through Friday during normal business hours, with some weekend/holiday coverage as essential personnel is required.
Maintain ability to lift a minimum of 40 lbs, bend, kneel, pull, push, twist, and stand for extended periods.
Classification Minimum Requirements Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may be substituted at an equivalent rate for the required experience.
Veterinary CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may be substituted at an equivalent rate for the required experience.
Expected Salary $17–$20 per hour
Preferred Experience Experience in veterinary medicine or in a clinic environment.
Special Instructions to Applicants To be considered, upload a cover letter and resume. Application must be submitted by 11:55 p.m. (ET) on the posting end date.
Health Assessment Required Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist, and stand for an extended period of time.
Applications Close 07 January 2026
Benefits This CARE position offers limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.
Commitment The University of Florida is an Equal Employment Opportunity Employer. Hiring is contingent on eligibility to work in the U.S. The University of Florida is a public institution and is subject to all requirements under Florida Sunshine and Public Record laws. If an accommodation due to a disability is needed to apply for this position, please call 352-392-2477 or the Florida Relay System at 800‑955‑8771 (TDD) or visit Accessibility at UF.
To apply, visit https://explore.jobs.ufl.edu/en-us/job/537149
#J-18808-Ljbffr