New River Community College
About the Position
The Financial Aid Counselor is the primary contact in helping students and families navigate the complex financial aid process. The Counselor manages certification and disbursement of the Federal Direct Student Loan Program, and prepares financial aid files for allocation and administration of aid.
Primary Responsibilities
Process loans in accordance with federal guidelines and timetables
Track entrance counseling, promissory note completion, and exit interviews for all federal loans
Handle incoming and returning international student emails and correspondence
Handle returning international student awarding
Perform batch transmissions through EdConnect
Ensure that all files meet regulatory, policy, and procedural compliance for federal, state, private, and Haverford aid programs
Serve as liaison with banks and lenders in regard to student loan programs
Handle inquiries regarding file preparation, file management, and student and parent loans
Other duties as assigned
Line of Report The Financial Aid Counselor reports to the Director of Financial Aid. Some projects will be supervised by the Associate and/or Assistant Director of Financial Aid.
Minimum Qualifications
Bachelor's Degree or 4 years of Financial Aid experience
Professional Competencies
Thorough knowledge of federal, state, other agencies' regulations, policies, and required procedures
Experience with college financial aid software systems, preferably PowerFAIDS and PeopleSoft
Proficiency with Microsoft Office Suite
Effective written and verbal communication, with the ability to communicate complex information clearly and diplomatically
Strong organizational skills
Preferred Qualifications
Experience with Institutional Methodology
Special Requirements
Night, weekend, and out-of-town travel are occasionally expected for this position
To Apply Interested applicants are invited to submit an application, to include a cover letter and resume, through Haverford College's career website via Workday (no other form of application is accepted) by visiting https://haverford.wd1.myworkdayjobs.com/External/job/Haverford-Campus/Financial-Aid-Counselor_R1145. The application deadline is
January 4, 2026 . Application review will begin after the deadline has passed. Please email recruiting@haverford.edu with questions about submitting your materials. Should the search committee be interested in pursuing your candidacy, you will hear from them directly. Finalists will be asked to provide three professional references.
Equal Opportunity Statement Haverford College is an Equal Opportunity employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply.
Land Acknowledgment We at Haverford College recognize that we live and work on Lenape land and pay respect and honor to the caretakers of this land, from the time of its first human inhabitants until now, and into the future. We seek to maintain and build upon our current and ever-evolving connections with members of Lenape tribes and communities, in recognition of our intertwined histories and with a goal of moving toward right relationship between the Haverford of today and Lenape peoples.
Benefits The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year's Day off), Health Savings Account contribution of $700 for individuals and $1400 for families (no match required), affordable medical plans, and a beautiful arboretum campus with walking trail and easy public transportation access. Please visit the Benefits page at https://www.haverford.edu/human-resources/benefits for more information.
Work Location This position will be eligible for a hybrid work schedule, pursuant to the College's Work Location Policy.
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Primary Responsibilities
Process loans in accordance with federal guidelines and timetables
Track entrance counseling, promissory note completion, and exit interviews for all federal loans
Handle incoming and returning international student emails and correspondence
Handle returning international student awarding
Perform batch transmissions through EdConnect
Ensure that all files meet regulatory, policy, and procedural compliance for federal, state, private, and Haverford aid programs
Serve as liaison with banks and lenders in regard to student loan programs
Handle inquiries regarding file preparation, file management, and student and parent loans
Other duties as assigned
Line of Report The Financial Aid Counselor reports to the Director of Financial Aid. Some projects will be supervised by the Associate and/or Assistant Director of Financial Aid.
Minimum Qualifications
Bachelor's Degree or 4 years of Financial Aid experience
Professional Competencies
Thorough knowledge of federal, state, other agencies' regulations, policies, and required procedures
Experience with college financial aid software systems, preferably PowerFAIDS and PeopleSoft
Proficiency with Microsoft Office Suite
Effective written and verbal communication, with the ability to communicate complex information clearly and diplomatically
Strong organizational skills
Preferred Qualifications
Experience with Institutional Methodology
Special Requirements
Night, weekend, and out-of-town travel are occasionally expected for this position
To Apply Interested applicants are invited to submit an application, to include a cover letter and resume, through Haverford College's career website via Workday (no other form of application is accepted) by visiting https://haverford.wd1.myworkdayjobs.com/External/job/Haverford-Campus/Financial-Aid-Counselor_R1145. The application deadline is
January 4, 2026 . Application review will begin after the deadline has passed. Please email recruiting@haverford.edu with questions about submitting your materials. Should the search committee be interested in pursuing your candidacy, you will hear from them directly. Finalists will be asked to provide three professional references.
Equal Opportunity Statement Haverford College is an Equal Opportunity employer committed to diversity, equity, inclusion, social justice, and providing equal opportunities and access to all individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, national origin or ancestry, age, marital status, disability, or veteran status. Women, non-binary and transgender individuals, people of color, Indigenous people, and those with other or multiple historically marginalized and/or underrepresented identities are especially encouraged to apply.
Land Acknowledgment We at Haverford College recognize that we live and work on Lenape land and pay respect and honor to the caretakers of this land, from the time of its first human inhabitants until now, and into the future. We seek to maintain and build upon our current and ever-evolving connections with members of Lenape tribes and communities, in recognition of our intertwined histories and with a goal of moving toward right relationship between the Haverford of today and Lenape peoples.
Benefits The College offers a comprehensive benefits program that includes possible work-from-home opportunities, automatic 10% retirement contribution to your retirement account upon eligibility (no match required), a 50% tuition benefit for dependent children upon eligibility, 14 paid holidays (including the week before New Year's Day off), Health Savings Account contribution of $700 for individuals and $1400 for families (no match required), affordable medical plans, and a beautiful arboretum campus with walking trail and easy public transportation access. Please visit the Benefits page at https://www.haverford.edu/human-resources/benefits for more information.
Work Location This position will be eligible for a hybrid work schedule, pursuant to the College's Work Location Policy.
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