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Residential Case Manager
Postgraduate Center for Mental Health is seeking a dedicated Residential Case Manager to provide counseling, crisis intervention, and support to residents in a secure facility.
Responsibilities
Work with a caseload of residents to provide support services.
Implement individual service plans to assist residents in attaining rehabilitation goals.
Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident.
Offer instruction and service delivery in any of 11 different service categories through role modeling, guidance, assistance, and support.
Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document events on the appropriate forms.
Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.
Provide counseling to clients/residents as required.
Lead recreational, counseling, and other rehabilitation groups.
Escort clients in the community to medical, benefit, or other pertinent appointments.
Coordinate and participate in community activities.
Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and ensure the well‑being of residents.
Document significant building activities and events in the Communication Logbook.
Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
Ensure all resident visitors provide identification and sign in the Visitor Log.
Conduct monthly fire drills.
Assess and respond to resident situations, including the utilization of de‑escalation techniques.
Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner.
Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures.
Conduct apartment inspections and provide support to clients with regard to daily living skills.
Participate in residential staff meetings.
Remain on site until relief staff arrive.
Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.
Performs other duties, consistent with the goals and objectives of the program, as assigned by the Program Director, Regional Director, or other agency administration.
Qualifications
Minimum of a Bachelor’s Degree in a Human Service discipline.
Minimum two years' experience working as a counselor in a residential, mental health or related setting. Education may be substituted for some experience.
Seniority Entry level
Employment type Full‑time
Job function Other
Industries Mental Health Care
EEO Statement: Postgraduate Center for Mental Health is an Equal Opportunity Employer. All qualified applicants, including individuals with disabilities, are encouraged to apply.
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Responsibilities
Work with a caseload of residents to provide support services.
Implement individual service plans to assist residents in attaining rehabilitation goals.
Maintain, develop and document accurate case records, regular progress notes and individual service plan summaries for each resident.
Offer instruction and service delivery in any of 11 different service categories through role modeling, guidance, assistance, and support.
Manage crises within the residence and intervene appropriately to minimize risk of potential harm to residents, staff, and damage to property. Notify appropriate supervisor and document events on the appropriate forms.
Order, supervise, and count medication in accordance with Licensed Housing Medication Policy and Procedures, where applicable.
Provide counseling to clients/residents as required.
Lead recreational, counseling, and other rehabilitation groups.
Escort clients in the community to medical, benefit, or other pertinent appointments.
Coordinate and participate in community activities.
Maintain the environment of the facility safely and securely, monitor video surveillance cameras and conduct hourly building walk-throughs to assess the physical environment, and ensure the well‑being of residents.
Document significant building activities and events in the Communication Logbook.
Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
Ensure all resident visitors provide identification and sign in the Visitor Log.
Conduct monthly fire drills.
Assess and respond to resident situations, including the utilization of de‑escalation techniques.
Report crises, untoward incidents, and emergencies immediately to the clinical staff on call and document such events in the program log, incident reports, and on appropriate forms in a timely manner.
Maintain accurate client case records, including writing progress notes and creating service plans, when needed, and as promulgated in PCMH Policies and Procedures.
Conduct apartment inspections and provide support to clients with regard to daily living skills.
Participate in residential staff meetings.
Remain on site until relief staff arrive.
Adhere to personnel and residential policies and procedures as outlined in the PCMH Personnel Policies and Procedures Manual and the Residential Policies and Procedures Manual.
Performs other duties, consistent with the goals and objectives of the program, as assigned by the Program Director, Regional Director, or other agency administration.
Qualifications
Minimum of a Bachelor’s Degree in a Human Service discipline.
Minimum two years' experience working as a counselor in a residential, mental health or related setting. Education may be substituted for some experience.
Seniority Entry level
Employment type Full‑time
Job function Other
Industries Mental Health Care
EEO Statement: Postgraduate Center for Mental Health is an Equal Opportunity Employer. All qualified applicants, including individuals with disabilities, are encouraged to apply.
#J-18808-Ljbffr