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Nexus Family Healing

Direct Support Professional – 2nd shift

Nexus Family Healing, Rochester, New York, United States

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and the job listing Expires on February 18, 2026

Nexus Family Healing is actively hiring mental health

Direct Support Professionals

for the

Southeast Regional Crisis Center (SERCC)

in

Rochester, MN !

In this role, you will support and reinforce the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities.

This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule & Pay:

2nd shift: 3:00pm-11:30pm

$21.00 per hour

Part time, 10-20 hours per week

Paid time off (PTO)

NEW – Talkspace Therapy Benefit for the whole family

Advancement pathways and internal promotion

And much more!

Position Summary: The Direct Support Professional is responsible for establishing, implementing, and reinforcing the therapeutic treatment plan of clients by providing guidance, assistance, and direction to clients in their daily living activities and scheduled therapeutic activities.

Primary responsibilities: Program Oversight & Supervision

Support clients in following daily schedules, including therapy and appointments

Encourage personal hygiene and clean living spaces

Act as a positive role model, showing respect, empathy, and professionalism

Promote inclusivity and respect for all backgrounds and identities

Treatment Support

Stay informed about each client’s treatment phase and adapt interactions accordingly

Use therapeutic techniques within boundaries and document interventions

Report concerns like self-harm or other risks to supervisors

Lead or assist in group sessions and help develop behavior plans

Attend and contribute to staff meetings

Client Safety & Teamwork

Ensure safety in all environments, including off-site activities

Maintain professional boundaries and protect client confidentiality

Collaborate with families to support treatment goals

Front Desk & Administrative Support

Welcome clients in crisis with empathy and professionalism

Provide excellent customer service and assist with clerical tasks

Requirements Required Education and Licensure:

Qualified candidates are required to meet the Mental Health Practitioner criteria as defined in MN Statutes section 245.462, subdivision 17 located at https://www.revisor.mn.gov/statutes/cite/245.462

Bachelor’s Degree preferred (human services)

Minimum 21 years of age

Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements

Innovation: Leading the way and implementing creative, cutting‑edge ideas and approaches.

Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.

Agility: Exhibiting flexibility and adapting quickly.

Responsiveness: Being quick, positive, and accurate.

Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion: At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

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