Conifer Health Solutions
Job Summary
Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.
Essential Duties And Responsibilities
Provides daily support, mentoring, and training to new hires as well as existing Patient Access staff, and assists in managing escalated issues as needed.
Assists in preparation for both short‑ and long‑range planning recommendations for all Registration Process areas including Admitting, Centralized Scheduling, Emergency Department, and on‑ or off‑site clinics.
Maintains positive customer service at all times, assisting staff in resolving issues.
Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies, and assists in development and implementation of new policies per hospital and corporate guidelines.
Monitors daily activity and completes performance and metric reports such as financial clearance reports; performs special projects and reporting when assigned.
Performs all Patient Access functions as needed.
Acts as part of the management team to ensure the group meets all operational goals.
Supervisory Responsibilities This position carries out supervisory responsibilities in accordance with guidelines, policies, and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Direct Reports: Rep, PA I‑IV
Knowledge, Skills, Abilities
Excellent interpersonal and organizational skills
Demonstrated leadership abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications
Education / Experience
High School Diploma or equivalent
College degree preferred (Business, Accounting, Medical Administration or related area)
2–4 year college degree in Business, Accounting, Medical Administration or related area preferred
4+ years experience in medical facility, health insurance, or related area
5+ years experience in Patient Access preferred
2+ years in supervisory or lead role preferred
PHYSICAL DEMANDS
Must be able to work in a sitting position
WORK ENVIRONMENT
Hospital Work Environment
Other
Must be available to work hours and days as needed based on departmental/system demands
Must be “on‑call” as needed
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID‑19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
Seniority Level Executive
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care and Medical Practices
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information. E‑Verify:
http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
#J-18808-Ljbffr
Essential Duties And Responsibilities
Provides daily support, mentoring, and training to new hires as well as existing Patient Access staff, and assists in managing escalated issues as needed.
Assists in preparation for both short‑ and long‑range planning recommendations for all Registration Process areas including Admitting, Centralized Scheduling, Emergency Department, and on‑ or off‑site clinics.
Maintains positive customer service at all times, assisting staff in resolving issues.
Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies, and assists in development and implementation of new policies per hospital and corporate guidelines.
Monitors daily activity and completes performance and metric reports such as financial clearance reports; performs special projects and reporting when assigned.
Performs all Patient Access functions as needed.
Acts as part of the management team to ensure the group meets all operational goals.
Supervisory Responsibilities This position carries out supervisory responsibilities in accordance with guidelines, policies, and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Direct Reports: Rep, PA I‑IV
Knowledge, Skills, Abilities
Excellent interpersonal and organizational skills
Demonstrated leadership abilities
Thorough knowledge of computer systems in Health Care Information System
Clear understanding of Revenue Cycle Management and Regulatory Agencies required
Ability to receive and express detailed information through oral and written communications
Education / Experience
High School Diploma or equivalent
College degree preferred (Business, Accounting, Medical Administration or related area)
2–4 year college degree in Business, Accounting, Medical Administration or related area preferred
4+ years experience in medical facility, health insurance, or related area
5+ years experience in Patient Access preferred
2+ years in supervisory or lead role preferred
PHYSICAL DEMANDS
Must be able to work in a sitting position
WORK ENVIRONMENT
Hospital Work Environment
Other
Must be available to work hours and days as needed based on departmental/system demands
Must be “on‑call” as needed
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID‑19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
Seniority Level Executive
Employment Type Full‑time
Job Function Health Care Provider
Industries Hospitals and Health Care and Medical Practices
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E‑Verify program. Follow the link below for additional information. E‑Verify:
http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
#J-18808-Ljbffr