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Tenet Healthcare

TRA Registrar / Patient Management Children's Clinics

Tenet Healthcare, Detroit, Michigan, United States, 48228

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Job Description and Requirements

Patient Registration Representative

DMC Childrens Speciality Center: 3950 Beaubien, Detroit, MI 48201

Start Date: ASAP

Duration: 13 Weeks

40 Hours per week

Shift: 8AM-4:30PM or 3:00-11:30PM ON SITE (no exceptions, no remote work)

Employment Type: Local

Pay: $27.67

Above details are subject to change, including pay, which the Recruiter will confirm upon a verbal conversation.

Education

Required: High school diploma or equivalent

Preferred: Some college coursework

Experience

Required: Administrative experience in medical facility, health insurance, or related area

Preferred: Customer service experience

Benefits

Weekly pay

401K and company match

Guaranteed Hours (For Travel contracts)

Preferred Booking agreement (For Local contracts)

Referral bonus (TRA Active Employees)

Responsibilities Responsible for duties in support of departmental efficiencies which may include: performing administrative duties, scheduling, registration, reception, and patient checkout functions. Must obtain complete and accurate patient demographic information.

Registration Representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.

Complete data entry assignments and create various reports for departments and management. Take meeting notes, minutes, and follow‑up action items. Greeting customers following Conifer Standards of Care, provides world‑class customer service, completes full patient registration on date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of Services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.

Schedule diagnostic procedures (enter data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educate patients about patient financial liabilities, employ proper, compliant patient liability collection techniques before, during & after date of service, perform Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verify insurance, benefits, coverage & eligibility, complete assigned registration financial clearance work lists activities, obtain insurance authorizations for scheduled & unscheduled Hospital services, and secure inpatient visit notification to payors. Perform scheduling, check out patients and coordinate after care for patients.

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