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Discovery Land Co.

Watersports Manager

Discovery Land Co., Coeur D Alene, Idaho, United States, 83814

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**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please

to apply internally.**Discovery Land Company creates one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms.At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver on every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations, we do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go.

As the Watersports Manager for Gozzer Ranch and Discovery Marina, you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values:

* **PEOPLE ARE OUR PRIORITY*** **WE RESPECT PEOPLE, PLACES, AND CULTURES*** **WE DO THE RIGHT THING*** **WE BELIEVE IN HAVING FUN**Your key areas of responsibility are outlined below:**Key Area #1 Essential Function*** The Watersports Manager oversees the daily operations of Discovery Marina’s water sports program, which encompasses the wake surfing lessons, water excursions, Beach, Marina Office, and the Fleet of club-owned surf boats. Their responsibilities include recruitment, staffing, training, maintaining cleanliness, organizing the Marina, and ensuring a welcoming atmosphere for members and guests.**Key Area #2: Daily Operations*** Lead the team to instruct, coach, and facilitate water sports such as wake surfing, wakeboarding, wake foiling, water skiing, paddle boarding, tubing, and kayaking.* Help maintain the cleanliness and preparation of club and member-owned boats.* Demonstrate watersports knowledge through safe and engaging instructional lessons, both on water, and within Discovery Marina.* Rotate within the team and take responsibility for coaching, driving, and spotting.* Promote and encourage conversation and laughter with members on and off lessons.* Understand the operational systems of a wide variety of watercraft.* Adhere to all Idaho State Boating Laws and Regulations.* Maintain a clean and safe work environment.* Ensure the highest standard of health and safety is adhered to and that guests are coached on the effective/safe use of all equipment.* Be outgoing and involved with the members and guests in their recreation activities.* Uphold the club’s policies and procedures both personally and with other staff.* Ensure all club assets in and outside of Discovery Marina are used in the best interest of the club.* Go above and beyond to provide members and guests with once-in-a-lifetime recreation experiences.* Assist in the fueling of club and member-owned boats.* Always maintain a professional appearance and positive attitude.* Uphold an excellent standard of customer service.* Encourage club members and guests to partake in water sports activities.* To assist Marina Manager and Dock Hands with day-to-day operations. Including but not limited to cleaning, docking, and prepping boats.* Set up and maintain sporting equipment, as necessary.**Key Area #3 Marina Maintenance*** Assist in the maintenance and repair within the marina, office, beach, and back-of-house areas.* Developing and implementing maintenance schedules and procedures to ensure the proper functioning of all equipment, structures, and utilities that comply with the club's operational schedule.* Conduct regular inspections of the marina premises to identify any maintenance or safety issues.* Managing the inventory of maintenance supplies, tools, and equipment, and ensuring their availability when needed.* Responding to maintenance requests and addressing any urgent or critical issues promptly.* Providing training and guidance to staff on proper maintenance techniques and safety procedures.* Participating in meetings and providing input on marina improvement projects and long-term maintenance plans.* Maintaining positive relationships with marina and club members, addressing their concerns, and ensuring their satisfaction with maintenance services.* Conducting regular inspections of slips to ensure they are in good condition and meet safety standards.**Key Area #4 Valet Operations and Team*** Assist in the day-to-day operations of the boat valet service, ensuring efficient and timely service delivery.* Daily boat maintenance for member boats, including uncovering and covering, stocking basic supplies, and wiping down and cleaning.* Provide fueling, pump-outs, details, and drop-offs when requested.* Maintaining accurate records of boat inventory, including boat details, owner information, and storage locations.* Delegating private boat drivers who are qualified for that specific vessel without causing low staffing for valet operations.* Implementing and enforcing safety protocols and procedures to ensure the well-being of staff and the protection of boats.* Collaborating with boat owners to understand their specific needs and preferences, providing personalized service.* Monitoring and maintaining cleanliness and organization in the valet area, ensuring a professional and welcoming environment.* Conducting regular inspections of boats for any damage or maintenance needs, reporting and coordinating repairs as necessary.* Assists other Outdoor Pursuits staff in planning and implementing Club Events when Marina services are required.* Understanding member and member guest needs.

Provide them with personalized solutions by suggesting activities and facilities provided by the Club.* Create a clean, safe, welcoming atmosphere.* Daily stocking of towels, sunscreen, water, ice, and any other amenities.* Keep daily records of usage of the Marina and report needed charges to the Outdoor Pursuits office daily.**Key Area #5 Club Wake Boats, PWCs, Pontoons, and Cruiser Boat Maintenance*** Daily boat maintenance includes uncovering and covering, stocking basic supplies, and wiping down and cleaning.* Providing boat cleaning and detailing services, including hull cleaning, polishing, and interior cleaning.* Create a club boat maintenance schedule to ensure that all club boat services don’t interfere with club operations.* Scheduling routine maintenance tasks such as oil changes, filter replacements, and lubrication to ensure the proper functioning of boat engines and systems when requested.* Diagnosing and troubleshooting boat engine and system problems and providing appropriate repairs or recommendations for further action.* Scheduling club boats if in need of repairing or replacing damaged or malfunctioning boat components, including engines, propellers, steering systems, electrical systems, and ballast systems.* Conducting boat winterization and de-winterization procedures to protect boats during the off-season.* Conducting boat safety inspections to ensure compliance with relevant regulations and standards.* Responsible for the accurate purchasing and billing of hard and soft goods, boating supplies, tubes, and other boat-related items.* Schedule launching and retrieving their boats from the water.* Maintaining accurate records of services.* Ensure all fleet boats are operating on schedule.**Key Area #6 OP Office and Marina Office*** Work with the OP Office on all scheduling, charging, tracking, and forecasting of OP Activities at the Marina* Structure #J-18808-Ljbffr