Moffitt Cancer Center
Summary
The Patient Access Scheduling Coordinator (PASC) is a member of the Clinic Access Department at Moffitt Cancer Center. The Clinic Access Department handles more than 6,500 patient calls or appointments weekly, scheduling and registering all services for outpatient visits. The PASC registers and schedules patients in outpatient clinics, performing these duties face to face with patients. We are currently looking for a Patient Access Scheduling Coordinator (PASC) to join our team. Position Highlights
The PASC is responsible for registering and checking in patients as they arrive and for scheduling any orders and appointments requested by the patient’s care team as patients depart. PASC’s based in our call center perform registration and scheduling of appointments by phone. PASC’s gather accurate information, explain forms and policies and answer patients’ questions. A career ladder is in place to reward high productivity, quality and skills. Responsibilities
Perform pre‑registration or registration of patients for appointments at the Cancer Center, including review of insurance data to ensure accurate billing. Communicate with ordering, referring or attending providers and patients to correctly schedule appointment procedures based on guidelines. Explain required registration elements, including forms, to the patient when needed. Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments. Work collaboratively with team members as needed. Execute other job‑specific duties as assigned, consistent with the career ladder level. The Ideal Candidate Will Have
An upbeat, approachable and compassionate demeanor when working face to face with patients. Accuracy in data entry of patient information into computer systems. Strong critical thinking and solution‑focused approach. Flexibility to work in various clinics depending on daily volumes. Excellent computer skills. Knowledge of medical terminology. Experience in an environment with competing priorities, demands and performance metrics. Empathy and sensitivity for patients facing cancer care challenges. At least one year of scheduling, registration or customer‑service experience in a hospital, outpatient facility or physician office. Credentials and Qualifications
High School Diploma or GED. One year of customer service experience. Seniority level
Entry level Employment type
Full‑time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr
The Patient Access Scheduling Coordinator (PASC) is a member of the Clinic Access Department at Moffitt Cancer Center. The Clinic Access Department handles more than 6,500 patient calls or appointments weekly, scheduling and registering all services for outpatient visits. The PASC registers and schedules patients in outpatient clinics, performing these duties face to face with patients. We are currently looking for a Patient Access Scheduling Coordinator (PASC) to join our team. Position Highlights
The PASC is responsible for registering and checking in patients as they arrive and for scheduling any orders and appointments requested by the patient’s care team as patients depart. PASC’s based in our call center perform registration and scheduling of appointments by phone. PASC’s gather accurate information, explain forms and policies and answer patients’ questions. A career ladder is in place to reward high productivity, quality and skills. Responsibilities
Perform pre‑registration or registration of patients for appointments at the Cancer Center, including review of insurance data to ensure accurate billing. Communicate with ordering, referring or attending providers and patients to correctly schedule appointment procedures based on guidelines. Explain required registration elements, including forms, to the patient when needed. Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments. Work collaboratively with team members as needed. Execute other job‑specific duties as assigned, consistent with the career ladder level. The Ideal Candidate Will Have
An upbeat, approachable and compassionate demeanor when working face to face with patients. Accuracy in data entry of patient information into computer systems. Strong critical thinking and solution‑focused approach. Flexibility to work in various clinics depending on daily volumes. Excellent computer skills. Knowledge of medical terminology. Experience in an environment with competing priorities, demands and performance metrics. Empathy and sensitivity for patients facing cancer care challenges. At least one year of scheduling, registration or customer‑service experience in a hospital, outpatient facility or physician office. Credentials and Qualifications
High School Diploma or GED. One year of customer service experience. Seniority level
Entry level Employment type
Full‑time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr