PATIENT ACCESS SCHEDULING AND COMM COORD

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary Job Summary: The Patient Access Scheduling & Communications Coordinator Sr. (PASCC Sr.) proficiently executes a wide range of scheduling, registration, and communication functions within the centralized Patient Access call center. This role requires advanced critical thinking to analyze provider orders, transcribe clinical communications, and coordinate complex outpatient services. The senior proactively coordinates non-routine issues such as resolving displaced patient queues and scheduling conflicts. The role communicates effectively with patients, caregivers, and clinical teams. With limited to minimal supervision, the role mentors colleagues, supports training initiatives, and contributes to departmental performance through operational coordination and informed decision-making. Minimum Experience and Education Required: High School Diploma/GED 2 years’ experience in a call center, patient registration and/ or patient scheduling, plus 1 year of relatedcustomer service experience OR 1 year of relevant patient access and/ or scheduling experience at Moffitt Cancer Center plus 1 yearof related customer service experience.

#J-18808-Ljbffr