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EmergencyMD

Bilingual Licensed Practical Nurse (Vietnamese)

EmergencyMD, New Orleans, Louisiana, United States, 70123

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Licensed Practical Nurse (LPN) Salary Range $41,000 - $60,000

The Licensed Practical Nurse (LPN) will play a crucial role on the care teams, operating in a remote capacity. In this role, LPN will manage Electronic Health Records (EHR) and patient portals. In addition, the LPN will provide patient education, troubleshoot Remote Patient Monitoring (RPM) equipment and results, counsel patients with chronic diseases, follow up with patients in between provider visits, be a provider extender, and refill medications per protocol. The LPN will follow established protocols in order to facilitate effective communication among healthcare professionals and patients, ultimately enhancing patient outcomes and relieving provider stress.

Responsibilities

Monitor Physician EHR inboxes and patient portal requests and perform tasks within LPN scope of practice, and respond to patient inquiries according to established protocols

Refill prescription requests per established protocols, notify providers and ensure patient care tasks are completed for critical results, and coordinate follow-up care post-discharge or post-operative

Facilitate referrals and collaborate on addressing prior authorization requests that require clinical consultation, while also assisting with requests from other agencies such as hospitals, Public Health departments, nursing homes, funeral homes, and Departments of Labor or Motor Vehicles

Manage Remote Patient Monitoring (RPM) results by tracking patients' realtime disease results and delivering education on managing chronic diseases such as diabetes, hypertension, and COPD

Medically screen and qualify patients for clinical trials. Perform follow-ups and patient education

Carry out additional responsibilities as needed to assist the healthcare team and enhance the delivery of patient care

Education and Experience

Licensed Practical Nurse Certificate

Minimum of 2-4 years of full-time clinical experience as an LPN, particularly in primary care for adult, pediatric and geriatric patients. Experience in OB/GYN, Orthopedic, Ambulatory Care or Home Health are also preferred

Experience using at least two electronic health record (EHR) systems is required

An active unencumbered e-NCL or Enhanced Nurse Licensure Compact license, additional non-compact state licensure would be considered an asset; candidates should also be willing to obtain additional licenses at the company's request

Qualifications

Teamwork:

Demonstrated ability to collaborate effectively with peers, cross-functional teams, and client teams

Leadership:

Proactive in stepping up to lead, when necessary, capable of motivating colleagues, helping to troubleshoot problems and sharing knowledge for the enhancement of team performance

Customer Service:

Exceptional empathy, patience, and active listening skills to understand and address patient needs effectively

Quality:

Strong attention to detail in charting, utilizing correct grammar, spelling, and medical terminology to ensure complete and accurate patient documentation

Organization & Time Management:

Highly organized, capable of handling and documenting tasks, delegating to others where possible, and providing thorough communications to providers, patients and staff

Work Environment and Physical Requirements

Work is performed in an outpatient clinical environment

Requires regular standing, walking, bending, and light lifting consistent with clinical duties

Requires use of personal protective equipment as defined by organizational policy

Spanish or Vietnamese bilingual skills preferred but not required

Qualities

Knowledge of primary care nursing, care management principles, chronic disease management, and preventive care

Skill in patient assessment, patient education, and coordination of care within an interdisciplinary team

Ability to use electronic health records and standard office software

Strong written and verbal communication skills and attention to detail

Demonstrated commitment to health equity, cultural humility, and trauma informed care

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