Trinity Health
Patient Access Rep, ED- Full Time - St. Mary Medical Center
Trinity Health, Langhorne, Pennsylvania, United States
Patient Access Rep, ED – Full Time – St. Mary Medical Center
Join Trinity Health’s St. Mary Medical Center as a Patient Access Representative on our Emergency Department (ED) team.
Employment Type Full Time
Shift Evening Shift: 3:00 p.m.–11:30 p.m. (rotating holidays and weekends)
Responsibilities
Greet, pre-register, and register patients in a courteous and professional manner.
Verify insurance benefits and check for pre‑certification, authorization, and referral requirements.
Perform medical necessity checks as needed.
Secure patient signatures for required hospital forms and collect patient financial responsibility when required.
Provide professional, quality customer service and resolve patient problems in a timely manner.
Communicate revenue‑cycle related issues to patients, physicians, physician office staff, and other hospital colleagues.
Rotate into various areas of Patient Access and work a variety of shifts.
Qualifications
High school diploma or equivalency; associate degree preferred.
Minimum one (1) year experience in insurance verification and medical office/hospital customer service.
Benefits
Competitive salary
Retirement Savings Program
Free parking
Comprehensive benefits package (details upon interview)
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Employment Type Full Time
Shift Evening Shift: 3:00 p.m.–11:30 p.m. (rotating holidays and weekends)
Responsibilities
Greet, pre-register, and register patients in a courteous and professional manner.
Verify insurance benefits and check for pre‑certification, authorization, and referral requirements.
Perform medical necessity checks as needed.
Secure patient signatures for required hospital forms and collect patient financial responsibility when required.
Provide professional, quality customer service and resolve patient problems in a timely manner.
Communicate revenue‑cycle related issues to patients, physicians, physician office staff, and other hospital colleagues.
Rotate into various areas of Patient Access and work a variety of shifts.
Qualifications
High school diploma or equivalency; associate degree preferred.
Minimum one (1) year experience in insurance verification and medical office/hospital customer service.
Benefits
Competitive salary
Retirement Savings Program
Free parking
Comprehensive benefits package (details upon interview)
Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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