Logo
Detroit Medical Center

Manager of Patient Services - Cardiology

Detroit Medical Center, Detroit, Michigan, United States, 48228

Save Job

Manager of Patient Services - Cardiology

Join to apply for the

Manager of Patient Services - Cardiology

role at

Detroit Medical Center Manager of Patient Services - Cardiology

5 days ago Be among the first 25 applicants Join to apply for the

Manager of Patient Services - Cardiology

role at

Detroit Medical Center Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At

DMC Harper University/Hutzel Women's Hospital , we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

Benefits Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off (PTO) Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations. The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site.

The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level.

Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel. The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented and monitored.

Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives. Model customer service excellence. The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives.

Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned.

Complete performance appraisals. Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes. Model customer service excellence.

COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures.

Qualifications

Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing. Licensed to practice as a Registered Nurse (RN) in the state of Michigan. Three years of progressive Nursing experience.

Facility Description

DMC Harper University Hospital

has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other 13 legally protected status.

Tenet will make reasonable accommodation for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Job: Nursing

Primary Location: Detroit, Michigan

Facility: DMC Harper University/Hutzel Women's Hospital

Job Type: Full Time

Shift Type: Day

Shift Begin: 7:00 AM Shift End: 3:00 PM

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2506003759

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

Job function Health Care Provider Industries Hospitals and Health Care and Medical Practices Referrals increase your chances of interviewing at Detroit Medical Center by 2x Sign in to set job alerts for “Patient Services Manager” roles.

Manager of Patient Services Rehab Full Time Rotate

Manager of Patient Services Rehab Full Time Rotate

Detroit, MI $75,000.00-$90,000.00 1 month ago Farmington Hills, MI $71,200.00-$127,200.00 1 week ago Assistant Manager Patient Care Services ACM- Behavioral Health Admin

Manager Patient Services Renal Dialysis Full Time Days

Manager Patient Services Neonatal ICU Full Time Days

DIRECTOR OF FOOD & NUTRITION, HEALTHCARE

Assistant Manager Patient Care Services ACM- Oak 8 W Surg Med

Detroit, MI $110,000.00-$145,000.00 2 weeks ago Manager Patient Services Med Surg Telemetry Full Time Days

RN Care Manager, Transitions of Care - hybrid

Detroit, MI $85,000.00-$95,500.00 2 weeks ago Manager of Patient Services - Nursing Admin

Manager of Patient Services - Nursing Admin

Manager of Patient Services SCI Full Time Rotate

Detroit, MI $74,000.00-$90,000.00 3 weeks ago Warren, MI $80,000.00-$90,000.00 3 weeks ago Taylor, MI $5,565.00-$6,119.40 1 month ago Supervisor, Residential Care Specialist - Days

Assistant Clinical Manager-I1 Observation-Full Time-Days-Detroit

Nurse Manager-Central Processing Department-Full Time-Rotating-Detroit

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr