Rapid Mortgage Company
Mortgage Loan Processor (Spanish Speaking)
Rapid Mortgage Company, Cincinnati, Ohio, United States, 45208
Overview
The Bilingual Loan Processor plays a critical role in ensuring the timely and accurate clearance of all Underwriting conditions. This position requires strong communication skills in both English and Spanish to effectively engage with borrowers and team members. The processor must be organized, a strong team player, and confident in managing and closing 25+ files per month.
Key Responsibilities
File Review:
Receive and review files from the Processing Assistant prior to submission to Underwriting, ensuring all necessary documentation is in place (refer to Processing checklist).
Customer Communication:
Upon file exiting Underwriting, conduct a Welcome call/email with borrower within 24 hours to review conditions, providing clear communication in either English or Spanish as needed.
Condition Management:
Immediately address actionable conditions, designating tasks to the Processing Assistant as appropriate and ensuring timely follow-up.
Redisclosures:
Monitor daily alerts and manage redisclosures as required.
Pipeline Management:
Prepare for and attend weekly pipeline calls with loan Officers, discussing file progress, issue conditions or appraisal delays.
Collaboration:
Work closely with Underwriting and Management to resolve any issues, ensuring a smooth processing experience.
Appraisal and Title Management:
Order appraisal revisions or final inspections as necessary; interact with insurance and title companies to resolve any issues.
Quality Control:
Address QC conditions promptly.
Funding Coordination:
Collaborate with Funding to ensure the timely delivery of the signed Closing Disclosure (CD) and address any changes in cash to close.
Service Level Agreements (SLAs)
Submit loans to Underwriting within 24 hours of receipt from Processing Assistant.
Conduct Welcome call/email and send initial needs list to customer within 24-48 hours of receiving Conditional Approval.
Qualifications
Proficient in FHA, VA, USDA, Fannie Mae and Freddie Mac guidelines.
Ability to run DU, LP and GUS.
Minimum 1 year of experience with Encompass LOS.
Strong understanding of TRID guidelines.
At least 3 years of experience in the mortgage industry.
Bilingual communication skills, with proficiency in both English and Spanish.
Proficient in Microsoft Office.
Preferred Knowledge, Skills and Abilities
Confidence to process and close 25+ files per month.
Strong interpersonal, collaboration and organizational skills.
Positive attitude and strong attention to detail.
Ability to meet deadlines with sound judgement and prudent decision-making.
High level of integrity and strong work ethic.
Leadership experience is preferred but not required.
Work Hours: Availability required between
8:00 AM – 6:00 PM EST
Benefits
Competitive salary - please include salary requests with application
Health, dental, and vision insurance available day 1
Life insurance and LTD
Retirement plan
Paid time off and holidays
Can be fully remote, or hybrid in the Cincinnati or Columbus, OH area
Opportunities for career development and advancement
Please include salary requests with application.
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Key Responsibilities
File Review:
Receive and review files from the Processing Assistant prior to submission to Underwriting, ensuring all necessary documentation is in place (refer to Processing checklist).
Customer Communication:
Upon file exiting Underwriting, conduct a Welcome call/email with borrower within 24 hours to review conditions, providing clear communication in either English or Spanish as needed.
Condition Management:
Immediately address actionable conditions, designating tasks to the Processing Assistant as appropriate and ensuring timely follow-up.
Redisclosures:
Monitor daily alerts and manage redisclosures as required.
Pipeline Management:
Prepare for and attend weekly pipeline calls with loan Officers, discussing file progress, issue conditions or appraisal delays.
Collaboration:
Work closely with Underwriting and Management to resolve any issues, ensuring a smooth processing experience.
Appraisal and Title Management:
Order appraisal revisions or final inspections as necessary; interact with insurance and title companies to resolve any issues.
Quality Control:
Address QC conditions promptly.
Funding Coordination:
Collaborate with Funding to ensure the timely delivery of the signed Closing Disclosure (CD) and address any changes in cash to close.
Service Level Agreements (SLAs)
Submit loans to Underwriting within 24 hours of receipt from Processing Assistant.
Conduct Welcome call/email and send initial needs list to customer within 24-48 hours of receiving Conditional Approval.
Qualifications
Proficient in FHA, VA, USDA, Fannie Mae and Freddie Mac guidelines.
Ability to run DU, LP and GUS.
Minimum 1 year of experience with Encompass LOS.
Strong understanding of TRID guidelines.
At least 3 years of experience in the mortgage industry.
Bilingual communication skills, with proficiency in both English and Spanish.
Proficient in Microsoft Office.
Preferred Knowledge, Skills and Abilities
Confidence to process and close 25+ files per month.
Strong interpersonal, collaboration and organizational skills.
Positive attitude and strong attention to detail.
Ability to meet deadlines with sound judgement and prudent decision-making.
High level of integrity and strong work ethic.
Leadership experience is preferred but not required.
Work Hours: Availability required between
8:00 AM – 6:00 PM EST
Benefits
Competitive salary - please include salary requests with application
Health, dental, and vision insurance available day 1
Life insurance and LTD
Retirement plan
Paid time off and holidays
Can be fully remote, or hybrid in the Cincinnati or Columbus, OH area
Opportunities for career development and advancement
Please include salary requests with application.
#J-18808-Ljbffr