Tech24
Accounts Receivable Specialist - Greenville, South Carolina
Tech24, Greenville, South Carolina, us, 29610
About Us: Tech24, a national leader in commercial foodservice equipment repair and maintenance, is seeking a Accounts Receivable Specialist for our corporate office in Greenville, SC.
As part of Tech24’s coast-to-coast network, we deliver expert service to restaurants, healthcare facilities, retail, and more.
Our mission is to provide fast, reliable, and professional service every time.
Position Overview: The AR/Customer Contact Specialist ensures that all customer needs are promptly addressed by responding to customers’ requests, questions and concerns in a timely and accurate manner. Qualified candidates for this position must have the ability to readily build relationships over the phone and must be quality focused, and an effective team player. The A/R specialist should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both internally and externally, as he or she will frequently deal with peers, customers, and higher levels of management.
Duties : Answer incoming calls and respond to emails from both internal and external customers Keep track of AR mailbox and make sure it is cleared daily, according to department guidelines Screen calls and customer requests and distribute to account managers as needed Coordinate with the AR and billing teams, collections, and area managers as needed to resolve any issues Complete new client forms, process changes for records such as addresses or phone numbers, and perform other account tasks Record all customer interactions thoroughly, including questions, requests, changes made or comments Communicates appropriate options for resolution in a timely manner Meet customer service and key performance requirements Perform other assigned tasks and duties necessary to support the Accounts Receivable and Accounting Departments Requirements: High school Diploma or equivalent required
At least 1 year of customer service experience; preferably in a corporate environment Excellent interpersonal skills and the ability to work well in a team setting Excellent communication, customer service, and problem-solving skills Proficient in relevant computer applications Knowledge of customer service principles and practices Excellent data entry and typing skills Strong organizational skills and attention to detail
What We Offer: Comprehensive medical, vision, and dental coverageCompany-paid long-term disability and life insuranceShort-term disability plans availableGenerous paid time off (PTO), including holidays and your birthday401(k) plan with company match and immediate vestingA collaborative and supportive work environment with opportunities for growth
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
PIe8a35936036c-37528-39335169
#J-18808-Ljbffr
As part of Tech24’s coast-to-coast network, we deliver expert service to restaurants, healthcare facilities, retail, and more.
Our mission is to provide fast, reliable, and professional service every time.
Position Overview: The AR/Customer Contact Specialist ensures that all customer needs are promptly addressed by responding to customers’ requests, questions and concerns in a timely and accurate manner. Qualified candidates for this position must have the ability to readily build relationships over the phone and must be quality focused, and an effective team player. The A/R specialist should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both internally and externally, as he or she will frequently deal with peers, customers, and higher levels of management.
Duties : Answer incoming calls and respond to emails from both internal and external customers Keep track of AR mailbox and make sure it is cleared daily, according to department guidelines Screen calls and customer requests and distribute to account managers as needed Coordinate with the AR and billing teams, collections, and area managers as needed to resolve any issues Complete new client forms, process changes for records such as addresses or phone numbers, and perform other account tasks Record all customer interactions thoroughly, including questions, requests, changes made or comments Communicates appropriate options for resolution in a timely manner Meet customer service and key performance requirements Perform other assigned tasks and duties necessary to support the Accounts Receivable and Accounting Departments Requirements: High school Diploma or equivalent required
At least 1 year of customer service experience; preferably in a corporate environment Excellent interpersonal skills and the ability to work well in a team setting Excellent communication, customer service, and problem-solving skills Proficient in relevant computer applications Knowledge of customer service principles and practices Excellent data entry and typing skills Strong organizational skills and attention to detail
What We Offer: Comprehensive medical, vision, and dental coverageCompany-paid long-term disability and life insuranceShort-term disability plans availableGenerous paid time off (PTO), including holidays and your birthday401(k) plan with company match and immediate vestingA collaborative and supportive work environment with opportunities for growth
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
PIe8a35936036c-37528-39335169
#J-18808-Ljbffr