STG International
Case Manager - Master's Degree
STG International, Los Angeles, California, United States, 90079
Case Manager - Master's Degree
Location: 300 N Los Angeles Street, Suite B-18, Los Angeles, California
Position Type: Full‑Time/Regular
STGi is currently seeking a qualified Case Manager candidate for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing (HUD/VASH) Program. The Case Manager will provide clinical case management services to a caseload of up to 25 Veterans enrolled in the HUD‑VASH program, assessing and reassessing household needs, educating households and community resource opportunities, developing housing stability plans, scheduling appointments, and ensuring follow‑up to keep plans progressing as scheduled. This responsibility requires substantial field/outreach work.
Direct Service and Support
Arrange, coordinate, and provide direct clinical case management and support to a caseload of up to 25 Veterans experiencing homelessness.
Assist Veterans in navigating the Housing Authority voucher process and support them, along with the Housing Locator, to obtain permanent supportive housing.
Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness, and nutrition).
Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community‑based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation, and any other needs.
Provide direct mental health and substance abuse counseling using the Harm Reduction Model, within scope of practice, or refer to another provider.
Provide crisis management services, including periodic 24‑hour coverage.
Establish collaborative relationships with service providers inside and outside of the VA to ensure continuous care with wrap‑around services.
Advocate on behalf of the Veteran to assist in delivery of needed services.
Attend daily/weekly meetings, supervision, and case conferences as assigned.
Documentation and Data Collection
Actively involve the Veteran in the development of an interdisciplinary treatment plan.
Update Clinical Reminders and other important documentation as needed in the CPRS system and in compliance with VA requirements.
Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.
Knowledge of or experience with DSM diagnoses, assessment of level of functioning, evidence‑based practices such as Motivational Interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma‑Informed Care, Housing First, PTSD, etc.
Ability to work collaboratively with others and in a team.
Takes initiative and has a solution‑focused practice.
Uses good time‑management skills and resources to balance case load, direct service, and paperwork.
Excellent verbal and nonverbal communication skills.
Required Skills
Knowledge of or experience with DSM diagnoses, assessment of level of functioning, evidence‑based practices such as Motivational Interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma‑Informed Care, Housing First, PTSD, etc.
Ability to work collaboratively with others and in a team.
Takes initiative and has a solution‑focused practice.
Uses good time‑management skills and resources to balance case load, direct service, and paperwork.
Excellent verbal and nonverbal communication skills.
Must have a current Real ID California driver’s license and insurance for regular driving and transporting.
Required Experience
Minimum of a master’s degree, preferred from an accredited institution in the social sciences or family therapy.
One year of demonstrated case management experience with high‑needs/high‑intensity service populations.
Experience working with the homeless or veteran population for a minimum of one year.
Working Conditions / Physical Requirements
Possible exposure to inclement weather during visits with veterans in their community.
Work may involve exposure to bed bugs or other infestations, unpleasant smells, mental health symptoms, poverty‑related challenges, and potentially difficult interpersonal dynamics. Rarely do these situations lead to physical contact; all staff receive training to deescalate crisis situations.
Procedural safeguards are in place to mitigate employment risks.
Starting at $30/hour.
STGi is a workforce solutions company providing comprehensive healthcare delivery and human capital solutions to help our clients sustain and enhance their operations. Our services and solutions help clients accomplish their missions. STGi offers a competitive benefits package which includes medical, dental, vision, 401(k) with company match, and a generous PTO policy.
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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Position Type: Full‑Time/Regular
STGi is currently seeking a qualified Case Manager candidate for the Department of Housing and Urban Development (HUD) and Veterans Affairs (VA) Supportive Housing (HUD/VASH) Program. The Case Manager will provide clinical case management services to a caseload of up to 25 Veterans enrolled in the HUD‑VASH program, assessing and reassessing household needs, educating households and community resource opportunities, developing housing stability plans, scheduling appointments, and ensuring follow‑up to keep plans progressing as scheduled. This responsibility requires substantial field/outreach work.
Direct Service and Support
Arrange, coordinate, and provide direct clinical case management and support to a caseload of up to 25 Veterans experiencing homelessness.
Assist Veterans in navigating the Housing Authority voucher process and support them, along with the Housing Locator, to obtain permanent supportive housing.
Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
Provide education regarding community living and basic life skills (money management, shopping, safety, basic cleanliness, and nutrition).
Provide referrals and linkage to VA medical facilities, VA Regional Offices, and community‑based agencies for a variety of services that may include health care, benefits, vocational assistance, education, recreation, and any other needs.
Provide direct mental health and substance abuse counseling using the Harm Reduction Model, within scope of practice, or refer to another provider.
Provide crisis management services, including periodic 24‑hour coverage.
Establish collaborative relationships with service providers inside and outside of the VA to ensure continuous care with wrap‑around services.
Advocate on behalf of the Veteran to assist in delivery of needed services.
Attend daily/weekly meetings, supervision, and case conferences as assigned.
Documentation and Data Collection
Actively involve the Veteran in the development of an interdisciplinary treatment plan.
Update Clinical Reminders and other important documentation as needed in the CPRS system and in compliance with VA requirements.
Maintain clear and timely charts in the CPRS system of contact with the Veteran and other providers.
Knowledge of or experience with DSM diagnoses, assessment of level of functioning, evidence‑based practices such as Motivational Interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma‑Informed Care, Housing First, PTSD, etc.
Ability to work collaboratively with others and in a team.
Takes initiative and has a solution‑focused practice.
Uses good time‑management skills and resources to balance case load, direct service, and paperwork.
Excellent verbal and nonverbal communication skills.
Required Skills
Knowledge of or experience with DSM diagnoses, assessment of level of functioning, evidence‑based practices such as Motivational Interviewing, Critical Time Intervention, DBT, Harm Reduction, Cognitive Behavioral Therapies, Trauma‑Informed Care, Housing First, PTSD, etc.
Ability to work collaboratively with others and in a team.
Takes initiative and has a solution‑focused practice.
Uses good time‑management skills and resources to balance case load, direct service, and paperwork.
Excellent verbal and nonverbal communication skills.
Must have a current Real ID California driver’s license and insurance for regular driving and transporting.
Required Experience
Minimum of a master’s degree, preferred from an accredited institution in the social sciences or family therapy.
One year of demonstrated case management experience with high‑needs/high‑intensity service populations.
Experience working with the homeless or veteran population for a minimum of one year.
Working Conditions / Physical Requirements
Possible exposure to inclement weather during visits with veterans in their community.
Work may involve exposure to bed bugs or other infestations, unpleasant smells, mental health symptoms, poverty‑related challenges, and potentially difficult interpersonal dynamics. Rarely do these situations lead to physical contact; all staff receive training to deescalate crisis situations.
Procedural safeguards are in place to mitigate employment risks.
Starting at $30/hour.
STGi is a workforce solutions company providing comprehensive healthcare delivery and human capital solutions to help our clients sustain and enhance their operations. Our services and solutions help clients accomplish their missions. STGi offers a competitive benefits package which includes medical, dental, vision, 401(k) with company match, and a generous PTO policy.
STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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